Job Details

The In Store Artisan will provide an exceptional in-store experience by inspiring our customers trough artistic customization! While working in-store and on the 'Sneaker Maker Tour' you will act as a Golden Goose ambassador, engaging with customers, promoting products and storytelling.

Responsibilities:

• Will utilize artistic abilities to deliver an in-store experience focused on customer satisfaction, by ensuring an excellent and exciting shopping experience.
• Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
• Communicate product knowledge and accurately describe the items and customization options.
• Anticipate and cater to customer needs with empathy and high level of customized customer service.
• Co-create special and unique items through the 'LAB Experience'.
• Proactively stay informed and up-to-date on product information.
• Participate as "one team", supporting to accomplish team goals and maximize sales.
• Strictly follow Golden Goose procedures, policies and guidance for all activities, including co-creation.
• Travel to Sneaker Maker Tour events, as needed.
• Act as a Sales Associate when not 'on tour' or co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).

Qualifications:

• 1-3 years of relevant experience in luxury retail
• An artistic skillset (painting, drawing, sketching, doodling!)
• Self-motivated with positive attitude and professional selling techniques
• Good customer focus with strong presentation, interpersonal and communication skills
• Strong team player
• Other languages a plus!

Location: Los Angeles Area