Job Details

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

What you will do

Four Seasons Resort and Residences Napa Valley is looking for Kids for All Seasons (KFAS) Attendants. KFAS Attendants provide a fun, safe and interesting, environment for Guests five to twelve years old while complying with all Four Seasons Standards and PoliciesThe KFAS Attendant handles all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort, comply with all Four Seasons' policies and procedures.

Responsibilities

• Organize, monitor, and participate in daily activities (including: outdoor games and activities, arts and crafts) based on ages and skill level of children ensuring safety of children.
• React to changes in scheduling, weather or number of children with prepared back up plans.
• Arrange for food from In Room Dining as required by guests. Assist with service.
• Assist in handling guest requests, complaints and any special problems keeping management well informed of action and follow up.
• Maintain cleanliness and sanitation of facility, toys and activities throughout shift, ensure proper standards of hygiene and functioning of equipment.
• Prepare monthly inventory of supplies and list of supplies to be ordered.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Pool and Front Office.
• Answer questions about Napa Valley and surrounding areas.
• Play a variety of sports and recreational activities
• Retain accurate records: children in attendance, safety waivers, children's birthdays and cards
• Perform other tasks or projects as assigned by management.

What you bring

• Have a High School Diploma or equivalent
• CPR, First Aid certified and Heimlich maneuver.
• At least 6 months' working with children in all age groups.
• Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
• Must be flexible with schedule- Able to work weekdays, weekends, holidays, evening/overnight shifts.
• Ability to multi-task in a high volume and demanding environment.
• Strong problem-solving skills, ability to handle difficult situations and guests.
• Reading, writing and oral proficiency in the English language
• Outgoing personality and at ease with customers.

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What we offer:

• Hourly Rate: $21.84
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniform
• Complimentary Employee Meals

Schedule & Hours:

• Flexible schedule required - KFAS is offered 7 days a week, including holidays.
• Position is on-call. Scheduling is based on business needs and will vary each week.
• No set schedule.

To apply, please click on the "APPLY" button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at ...@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -