Job Details

About the Role

As the Executive Assistant, you will support the Senior Vice President of Global Customer Experience and the broader GTM leadership team. In this critical role, you will enhance productivity, ensure time is focused on top priorities, and contribute to the team's smooth operation.

You'll anticipate the needs of the executives you support, staying one step ahead while maintaining the highest standards of confidentiality, integrity, and professionalism. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple high-priority requests in a dynamic environment.

Responsibilities

• Thoughtfully prioritize and manage the schedules of Sales, RevOps, and Customer Success executives, ensuring their time is focused on high-impact matters.
• Handle high-volume calendaring, including coordinating appointments, managing conflicts, and accommodating personal commitments.
• Keep executives informed of upcoming responsibilities, proactively communicating schedule changes.
• Prepare agendas, gather reports, and ensure readiness for meetings like forecast reviews, pipeline calls, and strategy sessions.
• Coordinate and take a leading role in company All Hands meetings.
• Prepare and edit documents, including presentations, communications, and board reports.
• Organize and execute key events such as Revenue Kickoff (RKO), President's Club, Quarterly Business Reviews (QBRs), and team offsites.
• Support in-person GTM events and logistics in San Francisco as needed.
• Organize domestic and international travel, including accommodations and transportation.
• Prepare monthly expense reports and manage reimbursements.
• Handle sensitive information related to sales strategies, client relationships, and team dynamics with the utmost confidentiality.
• Build strong relationships with internal stakeholders and external contacts.
• Act as an advocate for Mixpanel's culture, helping to promote and develop company values.
• Take on special projects as needed to support the GTM leadership team.

About You

You thrive in a fast-paced environment and enjoy supporting high-performing leaders. You're proactive, resourceful, and excel at juggling competing priorities.

We're looking for someone who is:

• A natural collaborator with high emotional intelligence and excellent judgment.
• Calm under pressure and adaptable to changing priorities.
• Exceptionally organized, with the ability to manage multiple assignments simultaneously.
• Proactive and detail-oriented, with a strong drive to research and problem-solve.
• Able to handle confidential information with professionalism.
• Highly skilled in written and verbal communication.
• Comfortable with last-minute changes and adept at making decisions independently.

Experience & Skills:

• Multiple years of experience supporting executives in fast-paced technology companies, with excellent references.
• Proven experience with heavy calendaring for senior executives.
• Proficiency in Microsoft Office and Google Suite; familiarity with Notion, Slack, and Accrualify is a plus.
• Background in a startup or hyper-growth tech environment is highly valued.