Job Details

The Meritage Resort & Spa, Napa, California, United States of America

Job Description

Posted Tuesday, January 7, 2025 at 8:00 AM

What You Will Accomplish

• Event Coordination: Manage and coordinate all aspects of banquet events, including weddings, corporate functions, conferences, and social gatherings.
• Client Interaction: Serve as the primary point of contact for clients, ensuring their requirements and expectations are understood and met. Provide recommendations for menus, room setups, and service arrangements.
• Staff Management: Supervise, train, and schedule banquet staff, including servers, bartenders, and kitchen staff, to ensure high standards of service.
• Logistics and Setup: Oversee the setup and breakdown of banquet rooms, ensuring all arrangements such as seating, decorations, audio-visual equipment, and catering requirements are executed per client specifications.
• Quality Control: Maintain high levels of service quality, cleanliness, and safety standards throughout the event. Ensure that all food and beverage items meet hotel standards for quality and presentation.
• Budget Management: Assist in the development and management of event budgets. Monitor costs and ensure events stay within allocated budgets.
• Problem Solving: Address and resolve any issues or concerns from clients or staff promptly, maintaining a positive atmosphere throughout the event.
• Collaboration: Work closely with the culinary team, sales department, and other hotel departments to ensure seamless event execution.
• Post-Event Review: Conduct post-event evaluations with clients to ensure satisfaction and gather feedback for future improvements.

What You Will Bring

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Proficient in event planning software and Microsoft Office Suite.
• Ability to remain calm and effective in high-pressure situations.
• Strong problem-solving skills and attention to detail.
• Certifications: Food Safety and Responsible Beverage Management certifications.

Great If You Have

• Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Experience: Minimum of 3 years of experience in banquet management or event coordination, preferably in a hotel or large venue setting.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.