Job Details

Technology Systems Manager

  2025-08-16     Contra Costa Community College District     Martinez,CA  
Description:

Please see Special Instructions for more details.

Los Medanos College is seeking a dynamic Technology Systems Manager to lead and advance the college's comprehensive information technology department. This position plays a critical role in shaping the digital infrastructure and service delivery that supports student success, faculty innovation, and institutional effectiveness.

The ideal candidate will bring a proven track record of leading high-performing IT teams in fast-paced, complex environments—preferably within higher education. They will demonstrate the ability to work collaboratively across a diverse and inclusive academic community, navigating shared governance while aligning technology strategies with institutional goals.

We are looking for a forward-thinking professional with deep technical expertise, a talent for strategic planning and team leadership, and a strong commitment to information security, instructional technology, and service excellence. The successful candidate will be adept at managing enterprise systems, integrating technology-rich learning environments, and ensuring that IT services are responsive, secure, and scalable to meet the evolving needs of a large and diverse college community.

Join us in shaping the future of education through thoughtful, inclusive, and impactful technology leadership.

NOTE: New employees will be placed at the first step which is $125,460.00 per year, second step $131,808.00 per year or third step at $138,480.00 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $152,856.00 per year is reached on the salary schedule.

Yearly: $125,460.00 (Step1) - $152,856.00 (Step 5)

Position Title

Special Instructions to Applicants

Los Medanos College is seeking a dynamic Technology Systems Manager to lead and advance the college's comprehensive information technology department. This position plays a critical role in shaping the digital infrastructure and service delivery that supports student success, faculty innovation, and institutional effectiveness.

The ideal candidate will bring a proven track record of leading high-performing IT teams in fast-paced, complex environments—preferably within higher education. They will demonstrate the ability to work collaboratively across a diverse and inclusive academic community, navigating shared governance while aligning technology strategies with institutional goals.

We are looking for a forward-thinking professional with deep technical expertise, a talent for strategic planning and team leadership, and a strong commitment to information security, instructional technology, and service excellence. The successful candidate will be adept at managing enterprise systems, integrating technology-rich learning environments, and ensuring that IT services are responsive, secure, and scalable to meet the evolving needs of a large and diverse college community.

Join us in shaping the future of education through thoughtful, inclusive, and impactful technology leadership.

NOTE : New employees will be placed at the first step which is $125,460.00 per year, second step $131,808.00 per year or third step at $138,480.00 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $152,856.00 per year is reached on the salary schedule.

Yearly: $125,460.00 (Step1) – $152,856.00 (Step 5)

Our Vision for Social Justice

We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.

The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.

Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission.

Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds, students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.

The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.

If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.

Recruitment Type:

Recruitment Type: Open (Internal and External applicants)

Location

Posting Number

Posting Number 0002182

# of Openings

# of Openings 1

Range

Range M5

Salary YEARLY: $125,460, step 1 - $152,856, step 5 (see special instructions for initial step placement)

Position Status

Position Status Permanent

Overtime Status

Overtime Status Exempt (not eligible)

Position

Position Full-Time

If temporary, employment duration: N/A

# of Hours Scheduled Per Week

# of Hours Scheduled Per Week 40

Work Schedule By Day and Work Hours

Monday – Friday 8:00 am – 5:00 pm
(occasional nights and weekends may be required)

Shift Differential %

Shift Differential % N/A

# of Months

# of Months 12

Non-work Periods:

Non-work Periods: N/A

EEO Job Category

EEO Job Category Executive/Administrative/Managerial

Employee Group

Department

Position Definition

Using highly significant skills, this position is responsible for the overall design, development, integration, implementation and maintenance of computer and network systems; ensures that applications, systems and networks adhere to established policies, procedures and guidelines; develops computer and network systems standards and policies; monitors systems performance; and provides direct supervision over technical and other support staff and performs other duties as assigned.

Distinguishing Characteristics

This classification serves as a primary technical resource expert and ensures that the computer and network systems adhere to established policies, procedures and guidelines as required by the District and colleges, state and federal agencies; develops and monitors the performance of the systems, monitoring the performance of programs and handling the day- to-day maintenance of the systems.

Examples of Duties/Essential Functions

Duties/essential functions may include, but not be limited to, the following: serves as the computer and network systems expert on systems analysis and design; evaluates user requests, program design, system interface, third party software, and user documentation; maintains and monitors systems performance and resolves operational issues; coordinates the development of user specifications, designs, and tests systems to meet those specifications, writes systems and user documentation; installs and implements software packages and trains users; plans, develops and oversees the work of assigned technical and support staff; evaluates the effectiveness of the computer and network systems and implements systems improvement and modifications; prepares various highly complex reports on operations and activities; participates in the selection of staff, coordinates appropriate staff training and conducts performance evaluations; builds and maintains positive working relationships with co-workers, other District and college employees, outside agencies and the public; perform other related duties as assigned.

EDUCATION :Equivalent to completion of a BA/BS degree from an accredited college or university with major course work in computer science, business, network communication technology or a related field.

EXPERIENCE : Equivalent to at least five years of full-time supervisory or management experience overseeing all aspects of computer and network systems. License/Certification: Possession and maintenance of a valid Class C California Driver's License and a good driving record.

Operations and applications of computers, networks, telecommunications and associated equipment; principles and practices of computer and network analysis, design, and maintenance; standard business English, grammar and spelling; database software; software used in development and administration of systems; principles of supervision and team building, conflict resolution, performance appraisal and program management; budget development and expenditure tracking.

Minimum Qualification-Skill To

N/A

Minimum Qualification-Ability To

Analyze data and situations, reason logically, draw valid conclusions and develop effective solutions to systems problems; communicate effectively both orally and in writing; meet deadlines; maintain effective working relationships with staff, students, outside agencies, and the public; stay current with emerging trends and technological advances in the industry; exercise sound independent judgment; accurately interpret, explain and implement pertinent District and departmental policies, procedures, laws and rules; write clear and concise complex reports, complete multi-faceted projects, activities and/or functions with good attention to detail; supervise technical and support staff.

Desirable Qualifications

  • Demonstrated success in developing and executing a technology vision and roadmap aligned with institutional goals in a higher education or large enterprise setting.
  • Strong track record implementing comprehensive information security strategies, including network protection, user training, data integrity, backup, and disaster recovery protocols.
  • Proficiency managing cross-platform environments, including Windows, macOS, Chrome OS, and mobile ecosystems, as well as virtualization platforms (VMware, Hyper-V).
  • Knowledge of instructional technology and smart classrooms, lecture capture, and hybrid learning environments; experience supporting instructional innovation at scale.
  • Demonstrated experience managing enterprise applications ensuring interoperability between platforms and facilitating data-driven decision-making.
  • Experience leading high-performing IT service teams using agile with a focus on responsiveness, ticket resolution analytics, and continuous improvement in high-demand environments.
  • Proven ability to engage and communicate effectively with a diverse range of stakeholders—from executive leadership to frontline faculty and students—across a shared governance culture.
  • Strong skills in crisis response, both technical (e.g., outage, breach) and interpersonal (e.g., supervisor/team conflict), with the ability to mediate, de-escalate, and drive collaborative outcomes.
  • Hands-on experience designing and supporting cloud-first or hybrid infrastructures, including services like Microsoft Azure and migrating legacy systems to modern platforms.
  • Thought leadership in identifying and integrating AI/ML or automation solutions to enhance instructional delivery, student services, and operational efficiency in a college environment, along with ethical and equity considerations.
Job Open Date:

Job Open Date: 07/14/2025

Job Close Date:

Job Close Date: 08/20/2025

Open Until Filled No

Foreign Degree and Credit Statement:

In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services ( NACES ) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

Employee Benefits:

Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.


Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50. (All confidential, supervisory and management positions are exempt from union membership)



For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:

Classified Employees Local 1 Contract (Article 20-Benefits):
Local 1 Contract.pdf


Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):


POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)

All job offers of employment are conditional upon the applicant's satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.

ADA Accommodations:

In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to ...@4cd.edu . For administrative purposes, requests must be made at the time of application.

It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • * Please tell us how you meet the minimum qualification of: EDUCATION: Equivalent to completion of a BA/BS degree from an accredited college or university with major course work in computer science, business, network communication technology or a related field and EXPERIENCE: Equivalent to at least five years of full-time supervisory or management experience overseeing all aspects of computer and network systems.

    (Open Ended Question)

    • * Describe a time when you were responsible for setting or redefining a long-term technology vision and roadmap at an educational or similarly complex institution. What internal and external factors shaped your vision (e.g., funding, user needs, evolving tech)? Walk us through how you translated that vision into a set of deliverable priorities, gained stakeholder support across diverse user groups, and executed it over time. What outcomes were achieved, and how did you measure success?

      (Open Ended Question)

      • * Tell us about a time you led an institution-wide effort to improve information systems security. How did you balance user behavior, infrastructure risk, and data integrity when designing your approach? Please address your leadership in areas such as user training, backup systems, network security, compliance (e.g., FERPA), and disaster recovery. What lessons did you learn that changed how you approach cybersecurity in an educational context today?

        (Open Ended Question)

        • * Describe a specific situation where you encountered either a serious IT service outage or a significant interpersonal/team conflict related to IT operations. What was at stake? What process did you follow to assess, respond, and communicate during the event? How did you balance institutional priorities (like student/faculty needs or policy) with technical realities, and what was the outcome?

          (Open Ended Question)

        • Required Documents

          Required Documents

        • Cover Letter
        • Resume/CV
        • Unofficial Transcript (must show degree(s) conferred)
        • Optional Documents
        • Application for Equivalency
        • Unofficial Transcript 2
        • Unofficial Transcript 3
        • Unofficial Transcript 4
        • Foreign Degree Evaluation Form (NACES Approved Agency)
        Contra Costa Community College District
        District Office
        500 Court Street
        Martinez, CA 94553

        Candidate Employment Notice:The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.

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