Job Details

Provide great customer service to the community; see that all customers, clients, and members are given prompt and courteous service. Check in customers in a friendly, caring, inviting manner. Must be able to handle cash, make changes and operate the POS system. Will wait on customers, clients, and members according to established procedures. Receive and handle incoming telephone calls, visitors, and emails in a friendly and businesslike manner. Direct calls to appropriate program/staff in a timely manner. Maintain progressive knowledge of all programs and facilities. Observe and identify customers, clients and members that may be recommended candidates for scholarship. Aid with scholarship application process. Be responsible for maintaining the orderliness and cleanliness of the POS stations and kiosks. Keep the sales area clean and neatly arranged at all times. Secure the POS area at the open and close of shift. Adhere to Suisun City, Kroc Center operations as well as all policy proc...Associate, Customer Service, Retail, Skills, Staff