Job Details

Thank you for your interest in joining our team. Only applicants who match our criteria will be contacted.

Company Overview

Tempai is revolutionizing high-stakes sales with our real-time AI Copilot, designed to empower sales teams.

Our company is a proud creation of Offline Studio and is supported by the strategic vision of Offline Ventures.

Role Overview

We are seeking a passionate and skilled Customer Success Manager to join our founding team. In this full-time remote position, you will play a crucial role in managing client relationships, ensuring their satisfaction, and fostering long-term loyalty. Your daily responsibilities will include conducting regular customer check-ins, addressing their needs proactively, and delivering exceptional service. You will also leverage your analytical skills to derive insights about customer behavior and enhance the overall experience.

Key Qualifications

• Proven expertise in Customer Satisfaction and Service Excellence
• Strong analytical capabilities and knowledge of Customer Retention strategies
• Exceptional ability to build and nurture relationships
• Excellent communication and interpersonal skills
• Adept at working independently in a remote setting
• Familiarity with CRM software and customer success tools
• Bachelor's degree in Business, Marketing, Communications, or a related field