Job Details

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

• 29th largest credit union in the U.S. and the largest financial institution based in the North Bay

• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial

• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"

• Recognized by Newsweek as one of "America's Best Credit Unions 2024"

• Recognized by Forbes as one of "America's Best Small Employers 2023"

• Voted Best Places to Work in the North Bay 19 years in a row

• World-class Employee Engagement scores

• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

• Industry leading Net Promoter Scores across the U.S.

Join us and discover why you'll love working at Redwood Credit Union!

Redwood Credit Union is looking for a Programmer II, who will develop and support programming applications to accomplish business objectives. This consists of advanced analysis, coding, designing, implementing, and debugging programs using standard scripting language programming techniques and browser- based languages. Responsible for building and managing a centralized data and reporting platform to be used by all data consumers in the organization, analyze business problems and communicate highly complex data trends to organizational leaders in a way that's easy to understand.

Essential Functions

Computer and Network Operations

• Design and develop ETL processes to transform a variety of raw data, flat files and excel spreadsheets into SQL databases.

• Develop and optimize queries, stored procedure, functions, views, and automation scripts using SQL, TSQL, Python, C#, and / or Powershell.

• Utilize data management best practices and in-depth usage of Microsoft SSIS & SSRS to accomplish business initiatives.

• Create and maintain a complex reporting structure including data storage systems, data sets, reports and dashboards using SQL queries, stored procedures, and programming languages such as R and Python.

• Evaluate business requests for data and reports to determine feasibility, cost and time required, compatibility with current systems, and effectiveness.

• Develop business requirements and technical requirements for reporting/visualizations, data models, and databases. Create technical specifications derived from technical requirements.

• Design and develop enterprise, departmental business intelligence and data warehousing solutions.

• Create and improve existing data warehouse processes, optimize reporting, and improve data integrity throughout organization.

• Responsible for daily support of ARCU/Post ARCU ETL jobs completion and remediate issues.

• Create and modify programs to run on the core processing system.

• Manage assigned work queue on a constant daily basis, updating requests with comments as necessary.

• Prioritize daily schedule as work dictates.

• Provide on-call support for critical production systems.

• Complete assigned programming tasks and projects as required.

• Document created code in accordance with direction and company standards.

• Program, test, debug and administer computer software and processes.

• Employ project management tools and methodologies in completion of programming projects and initiatives.

• Develop and maintain user guides, diagrams, procedures, and business continuity information.

Minimum Qualifications: Knowledge, Skills and Abilities

• Advanced knowledge of SQL and in-depth experience using Microsoft SSIS & SSRS, and Python.
• Extensive knowledge in Microsoft Power BI, Power BI Desktop, Service, Gateways, Incremental data refresh, and Row level security.
• Proven experience using programming languages such as R, Python, and Powershell.
• ETL experience in a data warehouse environment using slowly changing dimensions.
• Proven ability to ingest and manipulate data in Power BI from multiple source systems using complex SQL queries and DAX to create production ready data models.
• Experience using version control tools such as Git, Bitbucket or similar central repository tools
• Familiarity with NoSQL Databases.
• Familiarity with JIRA preferred.
• Preferred experience with Azure: Data Factory, Databricks, Data Lake Storage, Analysis Services, and API - PySpark.
• Ability to multi-task in a fast-paced environment.
• Ability to prioritize tasks and projects using a browser-based tracking system.
• Ability to read and understand technical manuals and specifications.
• Current knowledge of laws, rules, and regulations pertaining to information technology relating to financial institutions.
• Ability to work independently with limited supervision.
• Ability to develop and implement technology projects.
• Ability to effectively interact and communicate with outside vendors and internal clients.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with a diverse group of people.
• Ability to analyze complex business projects and determining the most appropriate method of achieving the necessary results.
• Excellent written and verbal communication skills.

Physical Requirements

• Ability to stand, bend, stoop, sit, walk, twist and turn.
• Ability to lift up to 25 pounds.
• Ability to use a computer keyboard, calculator, and mouse.
• Work environment is indoors; majority of the time is spent sitting at a desk.

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in computer science or related field, with a minimum of three years of experience in the technical skills listed above. Experience in financial services a plus.

Compensation: Base starting range: $41.00 to $54.00 per hour commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

• Competitive medical, dental, and vision insurance, mental health offerings

• Employee performance incentive plan

• Salary Advancement- Merit increase based on performance

• 401(k) program with employer match

• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

• RCU employees are eligible for a 1% discount on all recreational or boat loan products

• 2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

• 0% interest on garment, fitness, or home office equipment loan of up to $500

• 100% financing for employee purchased homes!

*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.

Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer