Job Details

Redwood Credit Union is seeking a purpose-driven candidate with a passion for innovation and impact to join our Senior Leadership Team as the Senior Vice President of Product, Projects, and Corporate Real Estate. This pivotal role is ideal for the visionary leader who is committed to driving product innovation, project management excellence, and overseeing corporate real estate initiatives. The ideal candidate will bring a strategic mindset, a collaborative spirit, and a deep commitment to ensuring that every project and product enhances the experience of our team, strengthens our business, and supports the well-being of our Members.

Key Responsibilities

Executive Leadership:

• Serve as a member of the Senior Leadership Team, providing direction and leadership for the organization. Plan, develop, implement, and monitor budgets, plans, policies, procedures, and strategies for product and service innovation, project management, corporate real estate, and facilities.

Product & Service Innovation:

• Continually monitor and assess the competitiveness of all products and services against relevant comparable companies, industries, and markets. Establish and maintain credibility throughout the organization to execute and provide effective leadership over key areas of responsibility.

Project Management:

• Oversee the implementation of project management excellence across the organization. Coach and provide constructive insight and guidance to the project management team. Support the execution of best practices within the Project Management Department to achieve business goals and ensure the smooth running of projects.

Corporate Real Estate & Facilities:

• Ensure the effective administration of the corporate real estate portfolio. Lead the corporate real estate and facilities teams, overseeing strategies and processes related to real estate leases, facilities renovations, premises management, and team member movement.

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

• 29th largest credit union in the U.S. and the largest financial institution based in the North Bay

• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial

• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"

• Recognized by Newsweek as one of "America's Best Credit Unions 2024"

• Recognized by Forbes as one of "America's Best Small Employers 2023"

• Voted Best Places to Work in the North Bay 19 years in a row

• World-class Employee Engagement scores

• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

• Industry leading Net Promoter Scores across the U.S.

Desired Qualities

Innovative Leadership:

• Ability to lead, motivate, and direct team members. Establish and maintain effective working relationships with a diverse group of people including Members, team members, officials/directors, community leaders and groups, vendors, and other individuals and groups.

Strategic Thinking:

• Develop and implement plans and policies to attain goals and objectives, measure progress, and implement adjustments as appropriate. Continually assess the competitiveness of programs, processes, and practices against relevant comparable companies, industries, and markets to ensure the use of best practices.

Collaboration:

• Encourage collaboration between cross-functional teams to deliver effective and efficient solutions to the business lines. Ability to work effectively and influence stakeholders across all levels in the organization.

Problem-Solving:

• Strong problem-solving and analytical skills. Ability to proactively identify issues and inter-dependencies, and to devise effective solutions.

Minimum Qualification: Knowledge, Skills and Abilities

• Excellent detail, organizational, multi-tasking, facilitation, influence, and prioritization skills.
• Strong communication skills, both written and verbal with experience writing memos to an executive team/board.
• Strong knowledge and demonstrated skills in product development and product positioning strategies, efforts, and methods.
• Deep experience encouraging collaboration between cross-functional teams to deliver effective and efficient solutions to the business lines.
• Ability to work effectively and influence stakeholders across all levels in the organization.
• Strong problem-solving and analytical skills. Ability to proactively identify issues and inter-dependencies, and to devise effective solutions.
• Track record of success analyzing people processes, data and trends to make recommendations to business units and Senior Leadership to drive continuous improvement.
• Ability to establish and maintain effective working relationships with a diverse group of people including Members, team members, officials/directors, community leaders and groups, vendors, and other individuals and groups.
• Ability to lead, motivate, and direct team members.

Excellent project management skills including:

• planning, organizing and execution of project deliverables.
• leading, organizing, and motivating project teams to work collectively to deliver results in a timely and effective manner.
• developing and maintaining effective working relationships with project teams, internal clients, and external vendors.
• ensuring projects are completed as cost-effectively as possible while meeting business objectives.
• effectively communicating progress and escalating issues in a proactive manner.
• maintaining thorough documentation and organization of project activities and files.

The ideal candidate has a bachelor's degree (master's preferred) in business administration, or closely related field, with a minimum of twelve years' experience in product development and project management, and a minimum of five years of progressive leadership experience.

Compensation: Base starting range: $222,000 to 255,000 annually commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our Senior Leadership Team including:

• Employee Performance Incentive Plan (EPIP)

• Long Term Incentive Plan (LTIP) based on eligibility criteria

• Salary Advancement- Merit increase based on performance

• Competitive medical, dental, and vision insurance, mental health offerings

• Salary Advancement- Merit increase based on performance

• 401(k) program with employer match

• Time Off - 20 days of time off (increases over time) + 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

• Longevity program (sabbatical) based on every five years of service

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

• RCU employees are eligible for a 1% discount on all recreational or boat loan products

• 2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

• 0% interest on garment, fitness, or home office equipment loan of up to $500

• 100% financing for employee purchased homes!

Physical Requirements:

• Ability to stand, bend, stoop, sit, walk, twist, and turn.

• Ability to lift up to 15 pounds occasionally.

• Ability to use a computer keyboard and calculator.

• Work environment is indoors; majority of the time is spent sitting at a desk.

*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.

Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET

We are an Equal Opportunity Employer