Job Details

Summary

The position of Health Technician (HIS) is located in the Audiology and Speech-Language Pathology Service (ASPS) - Audiology Section - within the VA Northern California Health Care System (VANCHCS). The duties and responsibilities are to be carried out in all clinical and patient care areas involved with the Audiology Section. The health technician supports the clinical programs in Audiology. This is an open continuous announcement until 03/25/2024 or when a selection is made.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Must be proficient in spoken and written English.
• Experience and Education:
• Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists, OR
• Successful completion of two academic years above high school related to hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology, or other healthcare areas.
• Licensure or Registration: Must hold a full, current, and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth, or the District of Columbia.
• Board Certification: Must hold active certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS). Non-certified applicants may be given a temporary appointment as a graduate Health Technician (HIS) under certain conditions and only under supervision of a licensed audiologist.
• Grade Determinations:
• GS-5: No experience beyond basic requirements; KSAs include knowledge of head and neck anatomy, infection control, basic computer skills, communication skills, following instructions, and inventory maintenance.
• GS-6: One year of experience at the GS-5 level; KSAs include knowledge of ear anatomy, hearing aids, documentation skills, patient education, problem-solving, and environment preparation.

Preferred Experience: Minimum 1 year licensed hearing aid specialist experience.

Physical Requirements

Refer to VA Directive and Handbook 5019.

Duties

• Hearing aid troubleshooting and repair.
• Visual and auditory checks of hearing aids and assistive technology.
• Fabricating earmold impressions and fitting/modifying earmolds.
• Providing hearing aid information and patient education.
• Assisting with audiology procedures and telehealth visits.
• Ensuring documentation of all interactions and procedures in medical records.

Work Schedule

Monday through Friday, 8:00 AM to 4:30 PM.