Job Details

At NorthBay Health the Inpatient Imaging Support Specialist obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or their representative to secure accurate demographic and insurance information ensuring the patients care is not delayed. Verifies and documents eligibility and benefits for patients specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record. Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all times. Processes al...Support Specialist, Patient, Imaging, Support, Specialist, Per Diem