Job Details

Administrative Associate, Home Services We are Electrify My Home, the Premier Residential Electrification Specialists! Are you a personable individual with a positive demeanor? Are you passionate about providing exceptional outcomes for your team and customers? Looking for a stable position at a company that offers a fun and challenging work environment and truly cares about you? If you answered yes, you may have found a great opportunity to secure your career! We are looking for a multi-talented admin specialist to complement our motivated team with experience in HVAC/construction-related office admin skills. This is a critical role for our growing company - get in early and be part of our collective success as we scale our efforts to install world-class projects that help our customers enjoy great comfort, energy efficiency, and carbon reduction! This is a full-time role. Responsibilities: Administrative support : • Effectively and efficiently multitask in several key roles, including Project Management, process development, sales team support, logistics, accounting support, HR, and other general office duties • Assist staff members with daily tasks and maintain organizational data streams and progress tracking • Keep our dispatch software and Customer Resource Management software updated at all times • Communicate with field, office, and sales staff in a deliberate and firm manner • Compile digital and paper folders containing necessary job information • Organized and disseminate project information to assist field manager • Data entry and expense tracking assistance Customer Service: • Maintain polite and professional communication at all times • Resolve customer concerns • Understand and relay details about company matters and offerings • Process and keep program information updated and organized • Register product information and track distributor incentive programs and warranties Qualifications: • Excellent interpersonal communication skills • Business-related College degree or 3 years related experience • 2+ years of customer service or office administration experience • 1+ year of scheduling experience (preferably HVAC, but Plumbing or other construction experience is considered) • Excellent computer skills. Knowledge of Microsoft applications (e.g., Word, Excel, PowerPoint, Outlook, Teams, Slack) and CRM systems • Experience with business telephone systems • Excellent phone skills • Innovative and growth mindset • Sales team admin experience • Bonus: Training program administration • Bonus: Adobe Photoshop, Illustrator, InDesign, Premiere experience Compensation: $50,000 - $75,000 yearly

• Administrative support : • Effectively and efficiently multitask in several key roles, including Project Management, process development, sales team support, logistics, accounting support, HR, and other general office duties • Assist staff members with daily tasks and maintain organizational data streams and progress tracking • Keep our dispatch software and Customer Resource Management software updated at all times • Communicate with field, office, and sales staff in a deliberate and firm manner • Compile digital and paper folders containing necessary job information • Organized and disseminate project information to assist field manager • Data entry and expense tracking assistanceCustomer Service: • Maintain polite and professional communication at all times • Resolve customer concerns • Understand and relay details about company matters and offerings • Process and keep program information updated and organized • Register product information and track distributor incentive programs and warranties

Compensation:
$50,000-$75,000 per year