Job Details

GENERAL MANAGER

  2025-09-17     Mike's Bikes     San Rafael,CA  
Description:

Description

US

We are adaptable, leading, smart, and compassionate. We are Mikes Bikes.

YOU

VISION:

  • You are a seasoned retail manager who understands what motivates your staff and knows how to take them to the next level.
  • You are competitive and driven by goals that come with a healthy financial incentive.
  • You will transform that vision into a strategy and tactics to make your shop a successful and profitable business within Mikes Bikes.

SUPERPOWERS:

  • You will be the one to set the professional and successful tone in the shop
  • You will empower your front-line staff to reach their goals through training, coaching, and rewarding
  • You will show your employees the art of making excellent customer connections effortlessly
  • You will develop a culture of accuracy and timeliness in daily tasks, inventory management, customer follow-up, and attendance, and watch them fly with it
  • You can predict mid-month whether your store will reach its stated goals and visualize what needs to be done to get your team over the finish line
  • Achieve financial objectives by managing payroll and other expenses, and
  • Plan and maintain staff schedules at least two weeks in advance
  • Ensure effective communication by conducting regular staff meetings and participating in regional conference calls with superiors

Requirements:

  • Strong organizational, planning, analytical, and communication skills.
  • Time/deadline management skills, attention to detail, and consistency are a must.

Knowledge of, or enthusiasm for, bicycles and the bicycle industry is a huge plus.

  • Proven ability to plan and accomplish goals with a demonstrated history of growing businesses
  • Strong coaching, development, and performance feedback skills
  • Strong leadership presence, including the ability to engender confidence and enthusiasm during periods of change or slower business
  • Excellent problem-solving abilities and on-the-fly thinking to match the fast-moving shop environment.
  • Above average people skills to finesse sticky customer situations and build lasting relationships

Physical Demands and Working Environment:

  • Continuous standing or walking, lifting up to 40 lbs., reaching arms above head, some ladder use, computer operation, hand coordination, color coordination of merchandise, telephone use, reading, writing, and speaking.
  • We offer a comprehensive benefits package that includes health, dental, vision, 401 (k), and paid time off.
  • Awesome perks, including employee discounts!

Note: We do background and reference checks at the time of hire.

Note: The job posting appears current and active; no indication of expiration.

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