Job Details

At NorthBay Health the Patient Access Ambassador II accurately, efficiently and timely admits, registers, and completes financial analysis activities for all patients upon arrival to the Healthcare System. Interacts respectfully with the patient and/or patients representative to obtain and record accurate and complete demographic, payer and other information ensuring the patients care is not delayed and/or can be appropriately scheduled. Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access or Financial Counseling team, as well as other departments within the health system as appropriate. Collects patient deposits, co-payments, deductibles, and share of cost at the time of registration/scheduling or whenever appropriate and explains financial obligations in a clear and compassionate manner. This role conducts educational conversations with patients explaining the details of their coverage eligi...Patient Access, Ambassador, Patient, Per Diem, Healthcare, Shift