Job Details

Overview

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend technology with high-touch services to drive measurable outcomes for job seekers nationwide. We seek a results-driven Project Director to oversee the WIOA Adult, Dislocated Worker, and Youth programs, as well as special grants (National Dislocated Worker Grant, RERP, Prison to Employment) in the North Bay region. This position is based in Napa and requires occasional travel between Marin, Napa, Mendocino, and Lake to support program operations and community partnerships.

The Project Director will manage and supervise staff, oversee program administration, and implement strategic initiatives to ensure compliance and performance excellence. A strong understanding of workforce development protocols, WIOA regulations, core programs, and best practices in employment and training is essential. Spanish-speaking proficiency is preferred to better serve diverse North Bay communities.

As a key member of the Management Team, the Program Director will ensure quality and integrity across all workforce functions, while fostering a culture of high performance and continuous improvement. The role requires collaboration with internal and external stakeholders to enhance service delivery and maximize program impact.

The ideal candidate is a dynamic leader with a passion for workforce development and for Career TEAM's mission of accelerating the human condition.

Responsibilities

• Serve as the primary local contact and contract liaison for the funding source
• Partner with the local Workforce Development Board to support program growth and increase community awareness of WIOA and partner services
• Ensure compliance with contract requirements, policies, procedures and program monitoring
• Oversee program budgets to ensure expenditure rates align with performance goals while avoiding disallowed costs
• Develop and implement service delivery plans to drive key performance metrics and staff coaching initiatives
• Lead a team of high-performing employees, fostering a culture of excellence and professional growth
• Design and execute continuous improvement strategies to enhance customer satisfaction
• Hire, train, and develop staff while ensuring best practices in workforce development
• Accurately complete required documentation and reports
• Adopt a proactive, innovative mindset to challenge the status quo
• Perform other duties and projects as needed

Qualifications

• Bachelor's degree in business, marketing, public relations, community development, or related field
• 5+ years of experience in operations, workforce development, business, marketing, public relations, or education
• Strong knowledge of WIOA programs and workforce development requirements
• Demonstrated ability to lead diverse teams in a fast-paced environment
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office, case management software, and customer relations tools
• Exceptional time management and ability to meet deadlines under pressure
• Strong analytical, problem-solving, and strategic thinking skills
• Valid Driver's License
• Spanish-speaking proficiency preferred

Salary, Travel & Position

• Salary: $85,000 - $95,000/yr
• Travel: Local travel up to 30% of the time
• Position Type: Full-time, Exempt

About Career TEAM

Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's record of accelerating the human condition has resulted in multiple honors, including recognition by Inc. Magazine, the US Chamber of Commerce, and media features. The company maintains a strong focus on social impact and partnerships to close the opportunity divide.

Career TEAM is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification).

Benefits & Privacy

Benefits include 401k with employer match, medical/dental/vision insurance with an employee-sponsored HSA, disability and life insurance, and supplemental insurance. Career TEAM complies with the California Consumer Privacy Act (CCPA) and collects personal information for HR and compliance purposes; examples of information collected include identifying, demographic, contact, employment, and health data. For details, see the company privacy disclosures.