Job Details

Resolution Coordinator I - REMOTE at Ryder System in Boise, Idaho, United States Job Description Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : SUMMARY The Resolution Coordinator facilitates customer damage claims and acts as a liason between Ryder Last Miles sub-contracted Service Partners and all parties to ensure claims are resolved timely and efficiently. RESPONSIBILITIES + Receive and process new property claims, ensuring all necessary documentation is collected and entered into claim management systems and that responsible parties are notified. + Act as the primary point of contact for claimants, clients, Site Managers, Service Partners, and Third Party Adjusters-keeping everyone informed throughout the claims process. + Ensure claims are resolved in a timely and fair manner, often negotiating with involved parties to reach agreement. ADDITIONAL RESPONSIBILITIES + Performs other duties as assigned. EDUCATION + H.S. diploma/GED + Associates degree, preferred. + Bachelors degree, preferred. EXPERIENCE + 3 years or more Related experience, Required + 2 years or more Property claims experience Preferred SKILLS + Commitment to customer service + Strong verbal and written communication skills + Excellent communication and negotiation skills + Performs work independently with minimal supervision and as a member of a team + Demonstrates time management and priority setting skills with excellent follow-up practices + Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). + Attention to detail and ability to manage documentation + Flexibility to operate and self-driven to excel in a fast-paced environment + Demonstrates analytical skills to assist with problem solving and creating solutions KNOWLEDGE + Knowledge of MS Excel Intermediate Required Job Category: Accounting Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidates relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $50, To view full details and how to apply, please login or create a Job Seeker account