Join us at Lonza as the Quality Assurance Specialist III- External Quality in the dynamic field of Manufacturing. Located in the vibrant community of Vacaville, CA, USA, this role is integral to our mission to deliver world-class quality solutions. This position has been built to support our ongoing growth and dedication to outstanding customer service. You'll be part of an ambitious team crafted to improving lives and driving flawless operations! Key responsibilities:Assist and support customers with all quality-related issues, including tech transfer, lot disposition, process validation, routine production issues, deviations, and regulatory compliance. Serve as a liaison to external customers for quality-related items such as change controls, deviations, investigations, CAPAs, Product Quality Reviews, and Quality Agreements. Facilitate discussions between customers and internal groups such as Manufacturing, Engineering, MSAT, and QC. Ensure customer feedback is addressed and necessar...Quality Assurance, Assurance, Specialist, Quality, External, Business Services