Job Details
Warehouse Administrator
2025-09-22 Eo Products San Rafael,CA
Description:
The Warehouse Administrator reports to the Distribution Operations Manager and will work closely with the Distribution team to complete tasks related to all warehouse operations. This team member facilitates EDI customer orders, trains other team members in EDI functions as directed, and collaborates with cross functional teams on both day-to-day and project-based deliverables. The Warehouse Administrator utilizes the ERP system and related software to create shipping documents, update scheduled ship dates in order to maintain accurate outbound shipment schedule visibility, maintain database information for internal reporting, accurately process ASN's, and acts as a key communications liaison within and outside of the Shipping department.
This team member is responsible for developing and updating administrative SOPs and other departmental tasks as assigned.
This role is required to be on-site 100% of the time. The employee must be able to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
EDI Systems Support
Work chart of the U.S. Department of Labor for physical exertion:
General Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
This job also operates on a production floor or warehouse environment. The employee frequently works near moving mechanical parts sometimes in high, or precarious places and is occasionally exposed to wet and/or humid conditions, ambient air, temperature extremes, fumes or airborne particles, traffic, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate, but occasionally high.
EO Products is an equal opportunity employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
EO Products is a company with one mission and two brands: to create healthy personal care products that nurture the people who use them, respect the people who make them, and honor the planet we all share. We are the Care Corp, and we believe in purpose, planet, people, and profits. As a B-Corp and family owned business, we run a zero-waste factory making high-quality personal care products in 100% recycled (and recyclable) bottles. We have been leading the industry we helped create for almost 30 years.
We offer a fun casual place to work, great benefits, employee discounts, and free products! We are a diverse team of free-thinking individuals, and our company culture values responsibility, collaboration, integrity and passion.
We look forward to hearing from you!
Compensation and Benefits
- Pay range: $25 - $29.85 / hr
- Free products and fantastic discounts for yourself, and family/friends!
- Medical, dental, vision, and ancillary insurances
- Sick Time, Paid Holidays, and additional time of benefits
- Eligible for biannual company performance bonus
- 401K Retirement Plan with employer match
- Stipends for cellphone, internet, PPE (such as steel toe boots), and English or Spanish Language courses
The Warehouse Administrator reports to the Distribution Operations Manager and will work closely with the Distribution team to complete tasks related to all warehouse operations. This team member facilitates EDI customer orders, trains other team members in EDI functions as directed, and collaborates with cross functional teams on both day-to-day and project-based deliverables. The Warehouse Administrator utilizes the ERP system and related software to create shipping documents, update scheduled ship dates in order to maintain accurate outbound shipment schedule visibility, maintain database information for internal reporting, accurately process ASN's, and acts as a key communications liaison within and outside of the Shipping department.
This team member is responsible for developing and updating administrative SOPs and other departmental tasks as assigned.
This role is required to be on-site 100% of the time. The employee must be able to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
EDI Systems Support
- Perform EDI-related processes for outbound distribution within specified timelines and according to protocol
- Troubleshoot EDI issues in coordination with internal and external EDI partners
- Support EDI interactions with ERP system
- Support with EDI quality control, between NetSuite and other systems, including:
- Be able to research, identify root causes of, and address chargebacks (related to ASN's advanced shipping notice with vendors)
- Providing weekly communication about data flow issues
- Labels, routing, pallet tags, BOL
- Suggesting process improvements
- Route orders through various vendor portals (Amazon, Target.com, Marmaxx) to finalize details before shipping
- When processing received orders, update scheduled ship dates in ERP (Netsuite) in order to maintain accurate reporting visibility for outbound shipments
- Invoice all outbound shipments on a daily basis
- Verify and send ASNs that ship same-day;
- Coordinate departmentally and with Sales Ops for late shipments of sales orders
- Maintain comprehensive filing system, including:
- Scan BOL's into NS
- File hardcopy inbound receipts filed
- Scan packing slip/CofA into NS as directed
- Create customs documents for export orders
- Verify sales order fulfillments in the ERP system; take action on sales orders if adjustments or support is needed
- Record any other necessary data associated with shipping and receiving onto sales and transfer order paperwork
- Follow shipping and receiving policies and procedures
- Support in the development and administration of work instructions and departmental SOP's
- Manage time to ensure orders are ready to meet customer pickup schedule
- Support the Distribution Operations with internal communications and initiatives across facilities, such as coordination of safety trainings and department meetings, dissemination of work instructions, and other communication or administrative requests
- Immediately communicate any inventory and scheduling issues. Maintain constant communication with cross functional teams such as SalesOps
- Support a safe working environment at EOP by reporting any unsafe conditions or observed, unsafe conduct
- Perform other tasks and projects as directed by management
- Strong business acumen
- Problem analysis and problem solving
- Basic proficiency or ability to work with Excel/Google Sheets and Word/Google Docs
- Excellent oral and written communication skills
- Excellent interpersonal skills and ability to interact with people at all levels
- Ability to manage duties through wise planning, time optimization, detail orientation, and prioritization
- Proficiency with database systems and software programs such as Google Docs and Adobe
- 3+ years related experience (shipping and distribution, database management, vendor orders, or other)
- 3+ years of experience working in a distribution environment with order fulfillment and providing supervision to employees preferred
- 3+ years of experience working with data communications and management tools.
- Experience in manufacturing and distribution environments is strongly preferred
Work chart of the U.S. Department of Labor for physical exertion:
- Physical Demand Level - Medium
- Occasional (0-33% of the workday) - 20 - 50 lbs (9.0 - 22.7 kilos)
- Frequent (34-66% of the workday) - 10 - 25 lbs (4.5 - 11.4 kilos)
- Constant (67-100% of the workday) - 10 lbs (4.5 kilos)
General Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
This job also operates on a production floor or warehouse environment. The employee frequently works near moving mechanical parts sometimes in high, or precarious places and is occasionally exposed to wet and/or humid conditions, ambient air, temperature extremes, fumes or airborne particles, traffic, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate, but occasionally high.
EO Products is an equal opportunity employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.