Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience. Essential Functions - Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.) - On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving - Leverages sales skills for offering products and services from AAA to member during service interaction - Utilizing on-board computer, radio communications, and mapping systems - Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)Knowledge/ Skills/ Abilities - Clear and proficient verbal and written communication even under pressure - Common knowledge of vehicle components and the common reasons for vehicle failure ...Driver, Tow, Vehicle, Training