Job Details

Job Summary

The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, and marketing. The Property Manager has ability to work independently but in some cases, may oversee a management team and train them as needed to provide first class service/management to clients, tenants, and third party providers

Key Responsibilities

Essential Functions

• Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner, and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue.
• Develop and maintain positive owner relationships. Provide ownership with a summary of operations, including variances to the budget, tenant issues, and capital projects.
• Conduct regular inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
• Review and reconcile Common Area Maintenance (CAM) recovery charges and ensure they are submitted for payment in a timely and accurate manner.
• Contract for and supervise all vendors and personnel working at the property to maintain a high standard of performance in accordance with the terms of contracts and the expectations of the owners and tenants.
• Review and approve invoices for operating expenses and maintenance work orders.
• Prepare and execute annual operating budgets for property.
• Develop scopes of work for capital projects such as roof or parking lot replacements, bid all work, and coordinate the execution of these projects.
• Review of quarterly financial statements and prepare variance analysis comparing actual income and expenses to budgeted levels.
• Oversee and administer tenant move ins, build outs, and move outs, including reviewing leases, and conducting final inspections.
• Responsible for maintaining key system and building/property security.
• Understand and effectively manage and enforce the requirements of lease agreements, restrictive covenants and other documents governing the properties
• Lead a Management team and train, as needed.
• Special projects may be assigned as needed

Qualifications (Knowledge/Skills/Abilities/Experience)

• Bachelor's Degree in Business Administration or related discipline preferred
• 3+ years of real estate property management or related experience
• CPM, RPA, or CSM designation encouraged
• Possess real estate license
• Strong knowledge of finance and building operations
• Proven experience in management, evaluation, development, and motivation of subordinates
• Ability to effectively manage a team of professionals, including both employees and vendors
• Previous experience in analyzing and negotiating commercial lease and/or contract language
• Yardi and Kardin experience preferred

Responsibilities Common to All

• Regular, predictable attendance is an essential function of this job.
• Always maintain a safe work environment and confidentiality.
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues for the benefit of the participants and the organization.
• Organize and prioritize multiple activities to meet all external and internal deadlines.
• Maintain professional demeanor that reflects positively on the company while at work and during off duty activities.
• Demonstrate respect and courtesy toward clients, colleagues, business owners, funders, partners, volunteers, supporters, vendors, and anyone we interact with.
• Able to thrive in a work environment emphasizing teamwork, partnership, collaboration, integration, synergy and the best customer service possible.
• Respond in a timely manner in all aspects of communication, email, slack, phone, text, and in-person.
• Work with minimum supervision.