Job Details

Reports to: Director of Banquets

Classification: On-Call, Hourly, Non-Exempt

Position Overview

The Banquet Houseperson at Carneros Resort and Spa is responsible for the physical set-up, break down, and maintenance of all banquet and event spaces across the property. This role supports the behind-the-scenes operations that allow for flawless execution of weddings, corporate functions, and private events. As an on-call team member , flexibility and efficiency are essential—particularly during evenings, weekends, and peak seasons.

The ideal candidate takes pride in presentation, has strong attention to detail, and works well both independently and in collaboration with the banquet and events team.

Key Responsibilities

• Set up banquet rooms and event spaces according to event diagrams and Banquet Event Orders (BEOs), including tables, chairs, linens, staging, bars, and service stations
• Ensure all event spaces are clean, polished, and guest-ready prior to scheduled start times
• Break down and reset event rooms promptly after each function, returning all equipment to designated storage areas
• Perform routine maintenance and upkeep of banquet furniture and equipment, reporting any damage or safety concerns
• Collaborate with Banquet Captains, Servers, and Bartenders to support smooth transitions between events and setups
• Maintain back-of-house storage and work areas in an organized, clean, and accessible condition
• Assist with outdoor and indoor setups across the resort's 28-acre property, adapting to various terrain and weather conditions
• Follow all safety, sanitation, and lifting protocols to protect guests, team members, and resort assets

Preferred Qualifications

• Previous experience in banquet setup, hospitality operations, or facilities support preferred
• Ability to read and follow floor plans, BEOs, and event timelines
• Strong work ethic with a focus on cleanliness, detail, and teamwork
• Comfortable working in both indoor and outdoor environments
• Familiarity with luxury service expectations and resort event operations is a plus

Schedule & Physical Requirements

• On-call position with emphasis on evening, weekend, and holiday availability
• Must be able to lift and carry up to 75 pounds , including banquet tables, chairs, staging, and equipment
• Must be able to stand, walk, push, pull, and bend for extended periods , including on uneven surfaces and during inclement weather
• Ability to work a flexible schedule based on event volume and operational needs