Deliver the highest level of customer service experience. Answer customer calls. Reset passwords. Assist with creating accounts. Uploading documents. Answering general questions. Engage with customers over the phone and reply to online chat inquiries. Helpcustomers manage their accounts. Verify eligibility for coverages/review healthcare options, etc. Main Position Details: Start: 10/20 Pay: $15.00/hr Schedule: 7:30am-4:15pm OR 8:30am-5:00pm Location: 100% remote. Equipment is provided. Duration: Contract through January 2026 Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 26, 2025.