Job Details

Do we have your attention? Keep reading. ProMach's MBF North America, a supplier of bottling and packaging equipment, is seeking an Aftermarket Parts Specialist. This position is responsible for handling all details involving MBF North America customers for aftermarket parts requirements. This position reports to the Director of Operations and will be located on the northern California Petaluma facility. Essential Duties/ Responsibilities (but not limited to) High level customer service skills, including communication and correspondence skills. Handle customer calls regarding Parts needs. Serve as focal point for customer inquiries regarding replacement parts for their equipment. Research information necessary to provide customers with correct part and price information. Evaluate machinery parts applications and research machinery drawings and bills of materials as necessary. Provide customers with post-sales follow up if there are delays or any other concerns. Build relationships and ...Parts Specialist, Parts, Specialist, Skills, Microsoft, Manufacturing