Job Details

Overview

Director, Technical Program Management (AI/ML Products)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One

At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in.

About the Team

As a Director of Technical Program Management (TPM) on Capital One's Intelligent Foundations and Experiences (IFX) AIML product & platform organization, we're looking for someone who can help us build robust, scalable platforms that enable state of the art AI capabilities to be integrated with both customer-facing and internal applications. The platforms are the foundational blocks on which Capital One's various lines of business (like credit card, retail banking, auto finance) will build delightful AI experiences for our customers, developers and other internal stakeholders.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Our TPM Directors have

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Qualifications

Basic Qualifications:

• Bachelor's degree
• At least 7 years of experience managing technical programs

Preferred Qualifications:

• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's degree in a related technical field (Computer Science, Software Engineering)
• MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

Immigration and relocation: At this time, Capital One will not sponsor a new applicant for employment authorization, or offer immigration related support for this position.

Compensation and Benefits

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries are provided for candidates hired to perform work within specific locations and may vary for other locations. Salaries for part-time roles will be prorated based on hours worked.

• Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management
• McLean, VA: $226,000 - $257,900 for Director, Technical Program Management
• New York, NY: $246,500 - $281,300 for Director, Technical Program Management
• Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management
• San Francisco, CA: $246,500 - $281,300 for Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. This role is eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on status.

This role is expected to accept applications for a minimum of 5 business days. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with criminal histories in accordance with applicable laws.

If you require an accommodation during the application process, please contact Capital One Recruiting at 1-800-###-#### or via email at ...@capitalone.com. All information will be kept confidential and used only to provide needed accommodations.