Job Details

Overview

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, is conducting a national recruitment for a Chief Innovation & Technology Officer (CITO). The CITO will drive SFO's digital transformation and is responsible for strategy, management, transformation, and execution of the Technology Improvement Program (TIP) to achieve business transformation. Working with other senior leaders, the CITO is accountable for planning the information technology future and overseeing day-to-day administration, maintenance, and support of current systems and telecommunications networks for over 2,000 users, including Airport Commission employees, airlines, tenants, and concessionaires. This includes setting objectives and strategies, selecting and implementing suitable technology to streamline internal operations, optimizing strategic benefits and cybersecurity solutions, and designing and customizing technological systems and platforms. Additionally, the role is responsible for implementing digital tools to enable better decision-making and improve the passenger experience.

Qualifications

Requires a Bachelor's degree and 4 years of managerial experience leading digital transformation or information technology teams, of which all must include supervisory experience. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years – 1 year is equivalent to 30 semester units/45 quarter units).

Compensation & Benefits

The normal salary range is $234,832 to $299,624. Appointments above this annual range may be considered for a top candidate, and will require a special approval process based on overall verifiable career history. The City & County of San Francisco offers an outstanding benefits package that can be found at the benefits overview provided by the City (no external links included).

This is an exempt position under San Francisco Charter Section 10.104 and serves at the discretion of the Appointing Officer.

Application & Process

This is a confidential process and will be handled accordingly throughout the various stages of the recruitment. This position will be considered “open” until a final selection is made. Candidates are encouraged to apply by Monday, October 27, 2025. Electronic submittals are strongly preferred and should include a compelling cover letter; comprehensive resume; and 5 professional references. Electronic submittals should be sent to ...@ralphandersen.com. Confidential inquiries should be directed to Ms. Heather Renschler, Ralph Andersen & Associates, at 916-###-####.

Brochure

Detailed brochure available at: ralphandersen.com/jobs/chief-innovation-technology-officer-sfo/