Job Details

Overview

What We Do

At Terabase Energy, we believe that digitalization and automation will drive the next wave of innovation and cost reduction in large scale solar. Terabase is developing an interconnected software and construction automation platform to support the design, optimization, and construction of huge solar projects worldwide. We work with project developers, owners, and engineering & construction firms. Our team includes solar-industry veterans, software, electrical and mechanical engineers, coders, product managers, project managers, and sales and marketing professionals. We are based in Northern California with additional offices in the United States and around the world. We'd love to hear from you if this resonates.

Position Summary

As a Senior Project Manager on the Terabase Construct Operations team, you will report to the Director, Operations & Delivery and work closely with a team of Project Managers, Data Analysts, and Capture Technology Operators. You will collaborate with customers, subcontractors, a global data analyst team, and stakeholders to ensure the Construct product is implemented and delivered within scope, time, and budget. You will oversee and optimize day-to-day operations of our utility-scale solar energy project management software, including customer relationship management and engagement. You will manage a portfolio of projects for key customers, including weekly meetings and field site visits, and develop customized deliverables such as weekly progress reports. Additional scope includes quality control of project artifacts, maintenance of project data, product development and design reviews, and daily project tasking. You should demonstrate meticulous attention to detail to maintain high-quality standards and minimize errors.

Responsibilities

1. Daily Project Operations

• Customer Engagement: Support customer engagements from booking to delivery, delivering operational excellence and delighted customers.

• Stakeholder Management: Serve as primary point of contact for customers, subcontractors, and internal teams; facilitate clear communication and manage expectations.

• Quality Control: Ensure deliverables meet quality standards and SLAs; oversee development and delivery of customer deliverables.

• Team Coordination: Lead cross-functional teams; provide direction and facilitate collaboration.

Process Improvement & Product Development

• Identify gaps in processes to improve workflows; collaborate with other departments to meet deliverables and priorities; maintain understanding of products and services.
• Promote changes in Terabase technology stack to increase efficiency.
• Lead structured project reviews and contribute to company-wide lessons learned, including documentation and education of learnings across teams.

Customer Success

• Serve as the face of Terabase for a portfolio of projects and manage the experience throughout the engagement.
• Interface with senior leadership and executive-level customers to lead strategic initiatives and improve overall experience.
• Work with the sales team to provide expanded services and support growth within existing accounts.
• Represent customer perspectives in product roadmap, technical support, and quality discussions.
• Maintain collaborative communication with the customer team to manage conflicts and complex topics; escalate to leadership when needed to ensure proper care.
• Deliver a customer-centric experience ensuring Terabase acts as an extension of the customer project management team.

Strategic Initiatives & Teams

• Mentor junior Project Managers to strengthen capabilities and apply lessons learned.
• Collaborate with leadership on operational enhancements, tools, and processes.
• Coordinate cross-functional planning to deploy multiple products on assigned projects.
• Provide performance feedback to management for PMs and lead groups focused on process standardization and improvement.

Minimum Qualifications

• Bachelor's degree in engineering, business management, energy, or related field.
• PMI PMP, PgMP, or PMI-ACP certification(s).
• 7+ years' experience as a project or operations manager in solar, renewable energy, heavy construction, or aerospace.
• Excellent time management and ability to manage multiple projects across customers.
• Strong communication and customer relationship skills; ability to work in a team environment.
• Advanced or expert MS Office skills (Outlook, Excel, PowerPoint, etc.).
• Experience with project management tools/platforms such as Cora, Wrike, Katana, Project Insight, Primavera P6, JIRA, and Confluence.
• Experience leading a small team and working with remotely distributed contractors.
• Willing to work in Hybrid (Home/Office) setup with minimal supervision.
• Travel up to 40% of the time, primarily US-based project sites.

Preferred Qualifications

• Master's degree in engineering, project management, operations, or related field.
• Experience with PV plant components such as PV modules, trackers, inverters, HV systems, Wind, and BESS.
• Familiar with Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) software.

Compensation And Benefits

Our salary ranges are determined by role, level, and location. Within each posted range individual pay is determined by location and factors including job-related skills, experience, and education. Terabase offers competitive compensation along with a comprehensive benefits package including:

• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office setup allowance
• And much more!

EEO and Company Policy

Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply. We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, disability, military/veteran status, or any other characteristic protected by law. We offer a welcoming environment in service to one another, our products, the diverse communities we represent, and the communities we call home.

Principles only. This role is not open to receiving agency candidates. Terabase Energy does not use third-party recruitment agencies. Please contact our Recruiting team at ...@terabase.energy with any staffing inquiries.