Job Details

We have immediate openings for experienced Sales Coordinators.

Must be able to work AM, PM, and Night shifts, including weekends and holidays.

JOB PURPOSE :

Reporting to the Director of Sales and Marketing, Sales Manager, or the General Manager, you will be responsible for providing sales and administrative support to the Sales team to ensure the smooth operation of the department.

ESSENTIAL JOB FUNCTIONS :

1. Coordinating sales calls and client appointments
2. Preparing quotes and contracts for clients
3. Coordinating site inspections as required
4. Maintaining hotel and Sales & Marketing databases
5. Conducting research and competitive analysis to compile reports
6. Assisting with Sales & Marketing projects
7. Reporting any unusual occurrences or requests to the manager or assistant manager
8. Understanding that business demands sometimes require employees to shift schedules
9. Collaborating with all departments to ensure proper group arrival, stay, and departure
10. Serving as the point of contact for non-direct calls into the executive office/sales
11. Redirecting calls and emails for leads to the appropriate sales and catering managers
12. Attending property staff meetings and other meetings as requested by management
13. Managing and maintaining the Master BEO binder
14. Performing any other duties assigned by management

QUALIFICATIONS & SKILLS :

• High School Graduate or equivalent work-related experience.
• At least 1 year of experience in a similar position, preferably in hospitality.
• Proven performance in a fast-paced, high-volume role.
• Professional communication and interpersonal skills
• Excellent organizational and time management skills to meet deadlines
• Meticulous attention to detail in administration and data entry
• Proficiency with CRM systems and Microsoft Office, especially Outlook, Word, and Excel
• Experience in a similar hospitality office role is preferred
• Knowledge of Fosse, Delphi, or STS catering and sales systems is ideal
• Exceptional grooming and personal branding
• Computer literacy at a competent level
• Initiative, guest service, and decision-making skills
• Typing speed of at least 40 words per minute
• Ability to perform basic mathematical calculations
• Focus on guest needs, remaining calm and courteous
• Ability to work under pressure and coordinate multiple requests
• Teamwork and collaboration skills
• Flexible schedule
• Ability to schedule services for individuals
• Self-supervised work capability
• Clear communication and help-seeking ability

COVID-19 Precautions :

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place