Job Details

Customer Experience & Brand Representation - Represent Sur La Tables brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. - Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. - Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor. Sales & Business Performance - Assist chefs with class execution that drives repeat visits and positive customer feedback - Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates. - Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Team Engagement & Store Support - Assist in setting up and breakdown of classes including ...Kitchen Assistant, Seasonal, Kitchen, Customer Experience, Operations, Assistant, Restaurant, Retail