Job Details

Executive Director

Our wonderful community, MuirWoods Memory Care, is hiring an Executive Director to join their team of Senior Living Warriors in Petaluma, CA!

Job Summary

The Executive Director oversees and directs the day-to-day functions and efficient operations of the Community, in accordance with all federal, state, local, and licensing regulations, and all company policies and procedures. This role also ensures the highest quality of care for residents, while maintaining the community's financial stability, and creating a harmonious working environment for all team members.

Essential Job Duties

Community Operations Oversight 50%

• Oversee, plan, develop, organize, implement, manage, control, and direct all day-to-day functions and operations of the community.
• Consult with department directors on:
• Development and implementation of departmental policies and procedures
• Establishing rapport and promoting teamwork among team members
• Identifying and developing corrective plans for problem areas
• Appoint, delegate, and consult with directors to correct issues and improve services.
• Ensure compliance with laws, regulations, and company policies.
• Confirm that the resident's needs align with the licensure levels of the community.
• Ensure residents receive proper services (physical, mental, emotional).
• Facilitate participation in activities and community programs, including transportation as needed.
• Conduct satisfaction surveys and exit interviews to identify areas for improvement.

Physical Plant and Safety Management 10%

• Oversee property maintenance to ensure a safe and secure environment for all residents, guests, and team members.
• Ensure compliance with OSHA and internal safety protocols.
• Manage workers' compensation claims, investigations, and safety complaints.

Staff Management 10%

• Recruit, hire, evaluate, motivate, and schedule staff in the best interest of residents and in line with company policy.
• Ensure performance evaluations, pay increases, disciplinary actions, and separations are:
• Conducted fairly and consistently
• In compliance with company policies and applicable laws

Leadership Coverage & Delegation 5%

• Arrange department head coverage during absences via delegation or personal oversight.
• Appoint and train a Manager on Duty during Executive Director absences.

Professional Representation & External Relations 5%

• Represent the community professionally through appearance and behavior.
• Interact with government agencies, community representatives, and family members.
• Participate in surveys and respond to inquiries or develop corrective plans.

Financial and Sales Leadership 20%

FINANCIAL OVERSIGHT:

• Approve expenditures within budget.
• Maintain complete financial records, including billing and receivables.
• Stay current on regulatory changes and industry trends.
• Ensure the management team adheres to policies and licensing requirements.

SALES & MARKETING PARTNERSHIP:

• Collaborate with the Director of Sales to promote the community locally.
• Implement referral and marketing programs to:
• Achieve and exceed occupancy goals
• Build and manage a waitlist where appropriate

Non-Essential Job Duties

• Perform other job duties or special projects as assigned/requested by Vice President of Operations (or Corporate Staff Member as assigned)
• May need to assist in moving residents in emergency situations
• Must possess the ability and desire to minimize waste and misuse of supplies/equipment

Supervisory/Management Responsibilities

• Direct and indirect supervision/management responsibilities for the entire community including:
• Direct management of all Department Directors and their line staff

Minimum Job Requirements

• At least five years of prior related work experience, functioning in a leadership role at a senior living operation is required
• At least two years of prior management/supervisory experience is required
• Must be at least 21 years of age
• Unique Requirements for California:
• For all communities (regardless of size): California Residential Care Facility for the Elderly Certification (RCFE) or Licensed Nursing Home Executive Director is required.
• For communities licensed for sixteen (16) to forty-nine (49) residents; Completion of at least fifteen (15) college or continuing education semester or equivalent quarter units and one (1) years' experience providing residential care to the elderly; or equivalent education and experience as approved by the Department of Social Services.
• For communities licensed for fifty (50) or more residents: Completion of two(2) years of college and at least three (3) years' experience providing residential care to the elderly; or equivalent education and experience as approved by the Department of Social Services.
• Current State/Federal/Local required certification or license to manage a community
• Current First Aid Certification is required
• Must complete background clearances (as required by government regulations)
• Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)

Competencies/Skills/Certifications

• Must have solid PC skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
• Excellent oral and written communication skills are required:
• Ability to speak, write and read English
• Ability to comfortably speak in front of large groups
• Must be able to explain and communicate complex ideas both in writing and verbally to a wide audience, including: team members, residents, family members, governmental agencies, general public, etc.
• Must have the ability to perform math calculations in support of budget and other financial responsibilities, including human resources actions
• Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations
• Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests

Preferred Job Requirements

• Bachelor's Degree in Business, Nursing, Human Services or Health Care field is highly desirable

Physical Demands

• Must be mobile and able to perform the physical requirements of the job including: bending, kneeling, stooping, pushing, sitting for long periods, concentrating, pulling and repetitive motion
• Must be able to move intermittently throughout the work day and throughout the community
• Must be able to lift/carry up to 25 lbs. and up to 10 lbs. frequently, assist residents with pushing wheelchairs, help residents walk or sit, and push/pull carts as necessary
• Must be able to handle and maintain composure when dealing with stressful situations, such as grief and death within the community

Salary: $130,000-$150,000 + Bonus

Annual Salary Range: $130,000 - $150,000 + Bonus Potential

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than