Job Details

About Ongaro and Sons

At Ongaro and Sons, we have served Marin and Sonoma counties with dedication since 1932. As a family-operated business, we pride ourselves on integrity, service, quality, and commitment. We aim to be a beacon of trust and excellence within our community, continually enhancing the lives of our customers and employees alike.

Position Summary

This role supports the day-to-day operations of the solar and install coordination departments, ensuring a smooth and efficient transition from sale to the completion of the installation. Key responsibilities include, but are not limited to, requesting and tracking permits, managing utility interconnection applications, addressing permit or inspection failures, coordinating rebate and NEM enrollment, and assisting with customer questions. Additionally, the role involves supporting Install Coordinators to provide exceptional customer experience and acting as a backup Install Coordinator as needed.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Request and submit all solar permits (residential and commercial)
• Prioritize pulling and submitting permits based on job urgency and project timelines.
• Coordinate with Project and Install Coordinators to expedite permits as needed.
• Prepare and submit all required permit documents (plans, structural load calculations, technical diagrams, equipment specifications).
• Submit and track PG&E interconnection applications, including agreements, equipment specs, and required fees.
• Manage and track all Net Energy Metering (NEM) enrollments and PG&E Permission to Operate (PTO) approvals.
• Schedule Solar installations.
• Work closely with Coordinators, technicians, and customers to resolve issues with outstanding permits or interconnection applications.
• Address permit denials by identifying and implementing solutions to secure approval
• Build and maintain professional rapport with City/County building officials, PG&E interconnection teams, and other AHJs (Authorities Having Jurisdiction).
• Maintain organized documentation of all permit and interconnection requirements for each jurisdiction.
• Collaborate with Coordinators to schedule technicians for permit finalizations as required by city or county regulations.
• Coordinate with Project Coordinators to gather the necessary permit information.
• Assist customers with rebate questions and applications.
• Assist the install coordinators with any scheduling needs as they arise.

KPIs

• Order permits within 24 hours after all information is provided.
• Submit interconnection applications within 48 hours of permit approval.
• 100% accuracy rate on permit and interconnection data.
• PTO achieved on average within target time frame (e.g., <30 days from installation).

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Minimum 2 years of experience in permitting, install coordination, or dispatch (solar permitting experience strongly preferred).
• Proficient computer skills, including Microsoft Office Suite (Word, Excel, Outlook); ability to quickly learn permitting or project management software.
• Excellent verbal and written communication skills for working with customers, team members, and city/county officials.
• Strong organizational skills, attention to detail, and ability to manage multiple permits and interconnection deadlines simultaneously.
• Demonstrated problem-solving skills with the ability to troubleshoot permit denials or scheduling challenges.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Spanish speaker is a plus.

Benefits

• 100% paid medical, dental, vision, and chiropractic insurance for employee
• 100% paid disability insurance for employee
• 401k with matching plan up to 4% after one year of employment
• Life insurance up to $100,000
• 56 hours of FTO time, 0-2 years employed
• 40 hours of Sick time annually after 90 days of employment
• Opportunity for growth within the company
• Company-provided training

For career opportunities or inquiries, please visit or reach out to us at ...@ongaroandsons.com. We look forward to hearing from you!

Ongaro and Sons is committed to developing a culture of diversity, equity, respect, and inclusion and striving to maintain a workforce that reflects the communities that we serve. Ongaro and Sons is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.