Job Details

Summary/objective

Responsible for managing incoming deliveries to a warehouse by verifying and signing for shipments, unloading, and storing the received items, and processing any returns.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Unload and unpack shipments of products
• Inspect shipments for damage and correct quantities
• Report damages or shortages to the appropriate person
• Match shipments to their associated purchase orders and enter receiving data on paperwork
• Record receiving data in the company databases
• Prepare and organize received stock for inventory
• Return damaged products to senders
• Monitor inventory levels
• Contributes to team effort by accomplishing related results as needed.
• Assisting with the training of new employees

Competencies

• Client Service - Responds to the clients and anticipates their needs
• Conflict Resolution - Works to resolve differences and maintain work relationships
• Decision Making - Makes decisions and takes responsibility for them
• Ethics - Fosters a diverse and respectful workplace
• Even Temperament - Controls emotions without retaliating against negative behavior
• Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas
• Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
• Initiative - Remains proactive when suggesting improvements and solving problems
• Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships
• Persuasive Communication - Displays verbal and written communication that influences others
• Problem Solving - Solves problems while ensuring rules and directives are followed

Supervisory responsibilities: None

Work environment: Working in a warehouse subject to varying temperatures, including heat and cold

Physical demands: Must be able to bend and lift up to 50 pounds repeatedly

Travel required: None

Required education and experience:

• High School Diploma, GED, or equivalent
• Positive attitude, detail, and customer-oriented, with good multitasking and organizational ability
• Excellent Communication skills, both verbal and in writing
• Basic math and organization skills
• Detail-oriented mindset, data entry, and computer skills
• Ability to work on the feet for long hours
• Understanding of safety protocols and requirements
• Experience shipping, receiving, or selling related products

Preferred education and experience:

• Forklift certification is beneficial for unloading large shipments