Job Details

Fitness Coordinator - Pilates Reformer Program

We are seeking energetic, outgoing team players to provide expert Pilates Reformer instruction and Pilates Reformer program coordination and personal attention to members in a safe, enjoyable and positive environment. Our awesome fitness staff works with a diverse population every day to promote health and wellness and support the fitness goals of all our members.

Position Summary: These general functions will be carried out in keeping with the Goals, Policies and Mission of the YMCA of the East Bay. The Fitness Coordinator is responsible for the administration of the Pilates Reformer and Fitness programming including the maintenance of all systems and records pertaining to classes and other fitness programs.

Essential Functions:

1. Provide exceptional customer service and communication.
2. As directed, recruit, hire, train, develop, motivate, schedule and direct Pilates Reformer Instructors. Monitor and evaluate staff performance.
3. Schedule members and participants for classes and programs.
4. Promote and implement membership enrollment and program registration.
5. Prepare and maintain materials for programs and assist with the marketing and promotion of the fitness programs.
6. Maintain accurate records for all programs and new members.
7. Attend scheduled staff meetings and training seminars.
8. Effectively resolve member questions and complaints.
9. Assist in YMCA fund raising activities and special events.
10. Special projects and other duties as assigned.

Work Environment & Physical Demands:

• While performing the duties of this job, the employee is regularly required to use a computer and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.

Qualifications:

• High school diploma or GED.
• One year of related experience.
• One year of supervision preferred.
• Excellent customer service, problem solving, interpersonal and organizational skills.
• Completion of YMCA program-specific and trainer certifications must be accomplished within 60 days of hire.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Proficiency in Microsoft Word, Outlook and other computer programs necessary to perform the duties of the job.