Area Manager, Primary and Urgent Care Clinics (American Canyon, Green Valley, Benicia)
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At NorthBay Health, the Area Manager provides operational leadership and oversight for Primary Care and Urgent Care clinics across a designated geographic area. The role ensures that high-quality, patient-centered care is delivered consistently across all locations while achieving operational goals related to quality, access, patient experience, provider productivity, and financial performance. The Area Manager partners in a dyad leadership model with the Primary Care Medical Director and Urgent Care Medical Director to ensure alignment of clinical and operational priorities.
The Area Manager's responsibilities include:
- Ensuring geographic responsibilities align with NorthBay's pillar goals: Quality, Innovation, Growth & Access, People & Culture, and Financial Stewardship.
- Driving organizational performance through frontline leader development, daily management systems, and strong collaboration with shared services to optimize patient care, staff engagement, and network growth.
- Reporting directly to the Director of Primary and Urgent Care and leading initiatives that enhance operational efficiencies, drive financial performance, ensure regulatory compliance, and improve patient experience.
Qualifications:
- Education: Bachelor's degree in healthcare administration, Business, Nursing, or related field required; Master's preferred.
- Experience: Minimum 5 years of progressive leadership in an ambulatory care, urgent care, or primary care setting, including at least 3 years in this discipline.
- Skills: Operations management, financial oversight, and human resource leadership; strong collaborative relationships with physicians, providers, and staff; proven success in leading cross‑functional teams, improving clinic efficiency, provider engagement, and patient outcomes; initiative, excellent follow‑through, results‑oriented, and ability to work independently and collaboratively; compliance knowledge; communication, presentation, and project management skills; proficiency in Microsoft Outlook, Word, and Excel; strong organizational and stress‑management abilities.
- Interpersonal: Demonstrates the True North values: Nurture/Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.
- Compensation: $165,000 to $175,000 based on experience.
About NorthBay Health: NorthBay Health is an independent, non‑profit health system rooted in the Napa/Solano Region, expanding across Solano, Yolo, and Napa counties. With two acute‑care hospitals, a comprehensive cancer center, urgent care facilities, and a growing network of primary and specialty clinics, NorthBay Health is committed to providing accessible, high‑quality, patient‑centered care. Guided by the True North values—Nurture/Care, Own It, Respect, Build Trust, and Hardwire Excellence—NorthBay Health fosters a culture of collaboration and excellence in all its services.
To learn more about NorthBay Health's benefits, diversity statement, and community commitment, visit NorthBay Careers.