Job Details

Director of Corporate Quality & Sanitation

The Director of Corporate Quality and Sanitation at Calbee America is a critical leadership role responsible for overseeing company‑wide food safety, quality assurance, and sanitation programs across all Calbee America facilities. This role will drive the development and execution of quality strategies while ensuring world‑class sanitation standards and regulatory compliance. As the leader of both the Corporate QA and Sanitation teams, the Director will champion a culture of continuous improvement and operational excellence that supports Calbee's commitment to product safety, innovation, and consumer trust.

Key Responsibilities

Quality & Food Safety Leadership

• Lead the development and implementation of food safety, quality assurance, and sanitation strategies across all plants.
• Build and mentor a high‑performing team of quality and sanitation professionals, promoting ownership, training, and growth.
• Foster cross‑functional alignment with Operations, R&D, EHS, SCM and HR to ensure consistent execution of quality and sanitation standards.
• Drive continuous improvement initiatives to elevate food safety and quality programs, including HACCP, FSMA, GMPs, allergen management and consumer complaint resolution.
• Track and analyze pest control program for all plants.

Sanitation Oversight & Program Management

• Oversee master sanitation programs and SSOPs across all manufacturing locations, ensuring compliance with internal and external standards.
• Develop, implement, and sustain cleaning and sanitation protocols that reduce contamination risks and align with industry best practices.
• Partner with production to coordinate and schedule sanitation activities across shifts with minimal operational disruption.
• Manage sanitation chemical usage, PPE distribution, training, and supplier relationships.

Regulatory Compliance & Audits

• Ensure compliance with all applicable FDA, SQF, OSHA and other regulatory requirements across all Calbee sites.
• Prepare for and lead internal, third‑party and regulatory audits related to food safety, sanitation and quality systems.
• Maintain robust documentation and record‑keeping for sanitation, quality testing, inspections and corrective actions.

Vendor & Consumer Quality Support

• Collaborate with suppliers and co‑manufacturers to ensure adherence to Calbee's product specifications and sanitation expectations.
• Track and analyze consumer complaints and quality trends to drive root cause analysis and implement corrective/preventive actions.
• Develop scenario‑based crisis management training to strengthen Calbee's quality incident response preparedness.

Testing, Specifications & Documentation

• Oversee company testing protocols, retain programs, and finished goods evaluations to verify compliance and product consistency.
• Develop and manage quality documentation, specifications, labeling reviews, and packaging compliance systems.
• Support graphic and packaging development through optimized routing and regulatory validation.

Qualifications

• Bachelor's degree in food science, microbiology, chemistry or related field required.
• 12+ years of progressive experience in food safety, sanitation and quality assurance roles in food manufacturing, including 5+ years in a leadership role.
• Strong technical expertise in HACCP, FSMA, GMPs, allergen control, environmental monitoring and sanitation programs.
• Proven ability to lead cross‑functional teams and manage compliance in a multi‑site environment.
• Experience with audit procedures, regulatory compliance and consumer complaint resolution.
• Excellent project management, communication and data analysis skills.
• Excellent analytical problem‑solving skills including CAPA development.

Calbee North America is an equal opportunity employer dedicated to a policy of non‑discrimination in employment on the basis of race, color, age, sex, religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status.