Job Details

Director of Sales – Watermark Napa Valley

Location: Napa, California

Compensation: Base Salary of $75k + Commission/Bonus (Total Compensation of $120k+) with uncapped commissions.

Schedule: Sunday–Thursday, 9:00 a.m.–5:30 p.m.

Discovery Management Group is seeking an experienced Director of Sales to lead sales operations at Watermark Napa Valley. This high‑impact role is responsible for achieving occupancy and revenue targets by building relationships with prospective residents and their families, driving outreach efforts, and leveraging data and CRM tools to maximize conversions.

About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today ranks among the 2 largest U.S. senior living operators. We manage and enhance senior living communities across the United States, serving more than 6,500 residents nationwide.

Your Role: Director of Sales

As Director of Sales, you'll be the primary driver of occupancy and revenue growth in the community. You'll connect with prospective residents, families, and referral sources, track and analyze sales performance, and lead tours and events to generate move‑ins. Success is measured by sales conversion metrics, NOI contribution, and overall occupancy performance.

Responsibilities

• Interact with inquiries from all lead sources; advance leads through the sales process.
• Conduct discovery conversations, tours, follow‑ups, and closing activities.
• Maintain accurate CRM records for leads, prospects, and referral partners.
• Execute local marketing tactics and sales events to generate leads.
• Conduct competitive market research quarterly and report findings.
• Collaborate with Executive Director and Regional Sales Leadership on pricing, incentives, and strategies to drive revenue.
• Manage and nurture professional referral relationships through presentations and networking.
• Facilitate the move‑in process with clinical and operations teams to ensure a smooth resident transition.
• Prepare sales reports, track conversion ratios, and monitor sales KPIs.
• Attend and contribute to community leadership and strategy meetings.

Qualifications

• Bachelor's degree in Marketing, Business, Public Relations, or related field preferred.
• Minimum 2 years of sales/marketing experience, preferably in senior living, healthcare, or related industry required.
• Strong record of achieving sales targets and conversion goals.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with CRM systems to manage leads and pipeline.
• Excellent communication, presentation, and relationship‑building skills.
• Strong organizational skills with ability to manage multiple priorities.
• Willingness to work onsite, conduct tours, and attend networking events which includes local travel.

Benefits

• Full benefits package available (medical, dental, vision, PTO, 401(k), and more)
• Work in a purpose‑driven, resident‑first environment
• Be part of a collaborative and supportive leadership team
• Make a lasting impact on the lives of residents and families

Benefits You'll Enjoy

We offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, meals and uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness‑related benefits.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.