Job Details

Benefits:

Retirement Savings

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Our wine portfolio reflects Sonoma's diverse vineyard sites through a thoughtfully curated collection of single-vineyard wines. We craft wines sourced from some of Sonoma's most enduring sites and have restored our historic Tasting Lounge, a treasured local landmark, to its former glory. With over 4,000 square feet of indoor space, we offer a variety of unique experiences that introduce guests to our complete collection of wines: Pangloss Cellars, Repris Wines, and Texture Wines.

The Pangloss Tasting Lounge serves as the central hub for our portfolio, offering guests the opportunity to explore multiple expressions in one elevated, welcoming setting. The space embodies our core values: it is welcoming, elevated, community-focused, and inviting — a warm and beautiful historic place to enjoy the tasting experience of fine wine.

Our team is dynamic, positive, and united by a shared mission. We expect the same from you.

Responsibilities:

Consistently deliver impeccable hospitality and service that supports the core mission of the brand.

Drive consistent wine sales through exceptional hospitality and strong brand and product knowledge across Pangloss, Repris, and Texture.

Confidently introduce and sell Repris Wines within the Pangloss lounge, positioning the estate experience and Repris membership for qualified guests.

Identify and enroll qualified guests into the membership across brands

Accurate and timely customer data, membership, and order entry

Thorough note-taking for the Membership team, future bookings, and communications

Maintain follow-up communication to build long-term guest loyalty and connection.

Assist in the daily opening and closing procedures

Demonstrates personal accountability by completing all job duties in a correct and timely manner and by following all company policies and procedures.

Other duties as assigned.

Requirements:

Sales and goal-oriented team player with a passion for hospitality and guest connection

Ability to intelligently and articulately communicate about our wines and membership tiers across multiple brands

Easily flexes into tailoring the experience for the novice or the well-informed connoisseur

Strong background and knowledge of wine and the winemaking process

Very organized and detail-oriented

Self-starter, internally driven, and motivated

Must thrive in a high-energy and fast-paced environment

Strong time management and multi-tasking skills

Effective verbal and written communication skills

Must be able to lift 40+ pounds

Weekends, some holidays, and some evenings required

Compensations Commensurate with Experience:

Base hourly range: $23-$27/hr

Sales commission across brands

Credit card gratuity

Top-tier health and dental plan and retirement plan

Right Side LLC is an Equal Opportunity Employer. For more information, visit www.eeoc.gov.