Job Details

Customer Service Rep

Adecco is currently assisting a local client recruiting for a Customer Service Rep in Benicia, CA. This is a temp to hire opportunity, with starting pay rates of $19/hour. For instant consideration, apply now!

Perks:

Pay starting at $19 per hour

Weekly paycheck

Monday to Saturday, 11:00 AM - 7:30 PM. Friday and Sunday off.

Competitive benefit options, including medical, dental, vision, and 401(k)

Access to Adecco's Aspire Academy with thousands of free upskilling courses

Responsibilities:

Assist customers and business partners via telephone and email.

Handle customer complaints in a calm, professional manner.

Diagnose, assess, and resolve problems or issues.

Monitor progress of delivery routes.

Scan haul-away pods and verify stamps.

Process changes or cancellations to delivery orders.

Requirements:

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

High school diploma or equivalent.

1-year related experience preferably within a call center environment.

Strong customer service skills and the ability to satisfactorily resolve issues.

Solid ability to multitask with exceptional organizational skills.

Ability to thrive under pressure while delivering solutions that exceed customer expectations

Pay details: $19.00 per week

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply