Job Details

Silverado Veterinary Hospital is seeking an outgoing part-time Client Service Representative to become the next member of our incredible team. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service manage a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented and committed to contributing to a team-focused environment.

Schedule:

This is a flexible part-time position requiring availability two to three days per week, including at least two Saturdays per month.

Full-time benefits and compensation**:

• Compensation: $17-19 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance, disability and 401k options
• Employee Assistance Program
• Paid time off in accordance with site policy and applicable law

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is highly desired

About Silverado Veterinary Hospital:

Silverado Veterinary Hospital has been a local favorite since 1979. Our growing multi-doctor team is supported by long-term RVTs and a cross-trained support staff. Our priority has always focused on quality medicine vs. finances, and we are seen as a "unicorn" practice in terms of the value of services offered to our Napa community. At SVH, you can expect state-of-the-art medical care and fantastic team collaboration. We believe in nurturing the human-pet bond and creating a harmonious relationship between people and pets. We primarily see small animals, however, we're also well-equipped to treat the occasional bird, reptile, pocket pet, or wild animal.

*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.