Job Details

Office Assistant/Medical Records And Billing

Atlas Healthcare, LLC is seeking a reliable, detail-oriented Office Assistant to support daily administrative and clerical operations. This role plays a key part in ensuring the office runs smoothly, efficiently, and professionally. The Office Assistant will handle front desk duties, administrative coordination, basic bookkeeping, medical records + billing, scheduling, and general office support while delivering excellent customer service to clients, staff, and vendors.

The ideal candidate is highly organized, proactive, and comfortable managing multiple responsibilities in a fast-paced office environment.

Atlas Home Health is a California licensed provider of high-quality home caregiving and nursing services tailored to private clients and individuals with long-term disabilities in Napa, CA. We are committed to delivering exceptional, personalized care that promotes comfort, dignity, and independence. Our team is passionate about making a meaningful difference in the lives of others.

Learn more at atlashomehealth.com.

What You'll Do / Responsibilities

• Answer and route incoming phone calls; greet and assist clients and visitors professionally
• Schedule appointments, meetings, and maintain calendars
• Organize meetings, prepare materials, and take accurate meeting minutes when required
• Maintain organized electronic and paper filing systems
• Process incoming paperwork, make copies, scan, fax, and distribute documents
• Sort and distribute incoming mail; prepare outgoing correspondence
• Write and distribute emails, memos, and letters
• Perform fast and accurate data entry into electronic systems
• Maintain and manage EHR and medical records systems, accurately enter and update patient documentation, ensure HIPAA compliance, and support coordination between clinical, administrative, and billing functions
• Address customer questions or concerns with professionalism and discretion
• Support staff across departments with clerical and administrative tasks
• Maintain confidentiality of company and client information at all times

Qualifications

• High school diploma or GED required; some college, associate degree, or administrative training preferred
• Previous experience in an administrative, clerical, office assistant, office coordinator, or similar role
• Strong customer service skills with professional phone etiquette
• Excellent verbal and written communication skills
• Highly organized with strong time-management and prioritization abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); Google Workspace preferred
• Familiarity with office equipment such as printers, scanners, fax machines
• Strong attention to detail and accuracy in data entry and documentation
• Ability to work independently, exercise sound judgment, and manage multiple tasks
• Problem-solving mindset with the ability to remain calm under pressure

Perks & Benefits

• Target Compensation: $30/hour DOE
• Paid Time Off: 3 weeks PTO + California Sick Time
• Health Benefits: Medical, dental, and vision coverage
• Retirement: 401(k) plan with up to $1,000 annual employer match
• Career Growth: Paid training, mentorship, and opportunities for advancement
• Supportive Team: Work alongside a passionate, mission-driven group in a dynamic environment