Job Details

Retail Customer Service Specalist

  2026-03-29     Dick's Sporting Goods     Santa Rosa,CA  
Description:


Dick's Sporting Goods - - Responsibilities: Greet teammates and customers and proactively approach customers to understand their needs and support their shopping experience.; Serve as primary customer service provider at the front end and liaison between customers and management.; Provide register coverage as needed and support cashiers through complex transactions.; Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards.; Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).


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