Job Details

Staples - 55 Roland Way - Responsibilities: Lead and develop a team committed to operational excellence in driving profitable sales and margin; Coach associates in exceptional service, consultative selling, and total solutions; Drive customer satisfaction by focusing on customer engagement, quality, and the community; Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction; Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships