Job Details

Company

Typhur Robotics — a home robotics company focused on the kitchen.

We build intelligent kitchen systems for everyday meals and drinks—starting with precision cooking products you can buy today, and advancing step by step toward kitchen autonomy.

Role Summary

Typhur Robotics is hiring a U.S. President & General Manager to own the U.S. business end-to-end. You will be the U.S. P&L owner and the operating leader across GTM strategy, marketing, sales, customer experience, fulfillment/3PL operations, and channel partnerships. This is a hands-on leadership role for someone who can build and scale a high-performance U.S. commercial organization while partnering closely with China HQ teams.

What You'll Own

U.S. P&L Ownership

• Full responsibility for U.S. revenue, margin, and operating budget
• Build forecasting, operating cadence, and KPI dashboards (growth, efficiency, CX, fulfillment)

GTM Strategy & Growth

• Define the U.S. go-to-market strategy across Amazon, DTC, and retail/channel
• Own launch plans, pricing/pack architecture (commercial side), promotions, and growth experiments
• Build an educational narrative that upgrades customer understanding (from smart cooking tools ? kitchen robotics journey)

Marketing (U.S.)

• Performance marketing and funnel optimization (creative, landing pages, conversion, attribution)
• Retail media / Amazon ads strategy, content, and store optimization
• Brand positioning execution in the U.S. market (messaging consistency with Typhur Robotics)
• Community, creators/influencers, PR coordination (as needed)

Sales & Channel Partnerships (U.S.)

• Own revenue across key channels: Amazon, DTC, retail/distributors, strategic partners
• Negotiate and manage partner programs, account plans, and joint growth initiatives
• Build and lead a lean but scalable U.S. sales organization (internal + agencies)

Customer Experience (U.S.)

• Own end-to-end customer journey: support, warranty, returns/exchanges, reviews/ratings
• Build CX metrics and workflows that reduce returns, improve NPS, and drive repeat purchase
• Establish "voice of customer" loop to inform HQ (without owning product development)

Operations: Fulfillment & 3PL (U.S.)

• Lead U.S. fulfillment strategy: 3PL selection/management, SLAs, cost control, inventory allocation
• Own reverse logistics and returns operations; improve reliability and speed
• Partner with China supply chain/HQ planning teams for forecasting and replenishment alignment

Team & Leadership

• Hire, lead, and develop a high-performing U.S. team (marketing, sales, CX, ops)
• Manage agencies/vendors and build a disciplined operating system (weekly/monthly business reviews)

Qualifications

Must-have

• 12+ years in consumer, e-commerce, marketplace, or adjacent GTM leadership roles
• Proven P&L ownership and ability to drive topline growth + operational excellence
• Deep experience across at least two of: Amazon marketplaceDTCretail/channel partnerships
• Strong cross-functional leadership: marketing + sales + CX + ops (3PL/fulfillment)
• Exceptional execution + analytical rigor (metrics-driven, test-and-learn mindset)
• Fluent English; fluent Mandarin Chinese (business/professional level) — must be able to operate in both languages with U.S. teams and China HQ
• Ability to thrive in a fast-paced environment with high ambiguity; hands-on operator

Nice-to-have

• Experience in consumer hardware / appliances / smart home / robotics-adjacent categories
• Experience at high-scale organizations (e.g., Amazon/Google/Meta) and in startup/scale-up environments
• Strong Amazon retail media / marketplace growth playbook
• Experience building a U.S. business from early stage to scale