Job Details

Oxford Solutions is working with a retail client seeking a Salesforce Administrator to support and maintain a Salesforce-based Loss Prevention platform. This is a junior-level contract opportunity suited for someone early in their Salesforce career who enjoys configuring systems, improving workflows, and supporting internal users. The role focuses on helping maintain and enhance a platform used to manage investigations, reporting, and operational processes within a retail environment.

This position will work closely with Loss Prevention and cross-functional teams to help improve system usability, streamline processes, and ensure the platform continues to support operational needs.

Responsibilities

• Support the day-to-day administration and configuration of a Salesforce-based Loss Prevention platform
• Assist with user setup, permissions, profiles, and access management
• Configure fields, objects, page layouts, and basic workflows within the platform
• Help maintain data integrity and troubleshoot user-reported issues
• Partner with internal teams to gather requirements and support system improvements
• Assist with building reports and dashboards to support operational insights and investigations
• Support system enhancements that improve compliance, efficiency, and user experience
• Help document processes, configurations, and system updates
• Participate in testing and implementation of new platform features and improvements

Qualifications

• 1-3 years of experience working with Salesforce administration or configuration (reports, permissions, sandboxes)
• Experience supporting business systems, CRM platforms, or internal operational tools
• Proficiency with Microsoft Office
• Strong attention to detail and ability to troubleshoot system issues
• Good communication skills and ability to work with both technical and non-technical users
• Prior experience in loss prevention, retail operations, investigations, or operational support systems a plus
• Ability to manage multiple tasks and work in a collaborative environment

Salesforce Administrator - Loss Prevention Systems - 26-00185