Job Details

divh2Advanced Planning Counselor/h2pAt Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, youll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer./ppWere looking for a people-first, self-motivated professional to join our Advance Planning team supporting three cemeteries and five funeral homes across the Bay Area. As an Advance Planning Sales Counselor, youll meet with families to help them plan ahead for funeral and cemetery arrangementsbringing peace of mind to those making one of lifes most important decisions./ppThis role offers flexibility to build a schedule that fits your personal life, while maintaining a minimum commitment of 30 hours per week. During your first 8 weeks, youll receive hourly pay plus commission while in training. After onboarding, the position becomes commission-only with no limit to what you can earnyour results drive your income./ppCompensation: Hourly + commission during your first 8 weeks of training/ppNew team members earn $55k-$75k, with top producers exceeding $100k/ppJob-Type: Full-Time/ppLocation: 4100 Hilltop Drive Richmond, California/ppWhat we can provide:/pulliQualified leads from seminars, Facebook, and partner websites/liliAppointments set by a third-party lead generation partner/liliPaid training and mentoring from experienced team leaders/liliLife insurance license training to expand your earning potential/liliA supportive team culture with strong leadership/liliFlexible schedule to help you balance work and personal life/liliAccess to established cemetery and funeral properties across the East Bay/li/ulpYoull receive qualified leads through digital marketing, Facebook, community referrals, hosted lunch/dinner seminars, and appointments set by a third-party partner. Your goal is to build rapport, set follow-up appointments, give cemetery tours, and guide families through their planning options with clarity and compassion./ppMust have qualifications:/pulliA desire to make money while helping people/liliStrong telephone, interpersonal, and communications skills/liliHigh level of compassion and integrity/liliIndependent, self-reliant, and self-motivated./liliMust be able to multi-task, set priorities and manage appointments/li/ulpQualifications:/pulliStrong conversational and listening skills/liliMay require the possession (or ability to obtain) an insurance license as required by applicable law./liliYoure self-motivated and can manage your time well/liliValid drivers license in good standing and acceptable driving record./liliSales experience preferred not required./liliBilingual (Spanish) is a plus but not required./liliExcellent phone etiquette and follow-through/li/ulpJob duties:/pulliMeets with client families on a pre-need basis to ensure that they are presented with all options pertaining to funeral and cremation services and the related merchandise./liliWorks independently away from the location to solicit new leads, referrals, and sales opportunities./liliProactively creates and makes sales away from the location with little to no supervision./liliSpends no more than 20% of time at location or in the office./liliEstablishes a professional relationship with client families to ensure that all needs are being met./liliRepresents the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties./liliDevelops new prospects and community-based contacts through various methods, including cold calling, telephone solicitation, seminar attendance, and referrals./liliMaintains positive and proactive communication and cooperation with all departments to ensure a smooth service process for the family./liliActively participates in all required location and company training initiatives./liliReports all progress to the Sales Manager (or Unit Leader) as directed, completing and submitting all required reports in a timely manner./liliResponsible for adhering to pricing structures, completing all paperwork accurately and timely, and for submitting all contracts, required documents, and payments to the business office within required deadlines./li/ul/div