Sage Hospitality Group - - Responsibilities: Address guests' service needs in a professional, positive, and timely manner; Assist other employees to ensure proper coverage and prompt guest service; Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible; Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible; Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans)