Job Details

DescriptionWestamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.Weekly Working Hours: 40As ATM Central Processing Specialist:Board and process all ATM related claims.Maintain a working knowledge of Visa and Star's claim regulations, Federal Regulation E and Z, and the Bank's policies and procedures resolving disputed transactions.Make outbound phone calls to customers in order to verify ATM transactions.Independently provide technical and analytical support to various departments and branches.Performs ATM settlement and research.Participates in other special projects and performs other job-related duties.RequirementsMust be detail oriented to ensure all facts have been discovered and effects of recommendations have been identified. Must maintain confidentiality of data and individuals opening claims.Two-to-three years' progressive experience in banking operations desired. Must possess strong PC and math skills with a working knowledge of TS, Excel and Word software. Strong analytical, communication and organizational skills are required.PHYSICAL DEMANDS Sitting for extended periods of time while using computerFrequent hand, wrist, and finger movements for tasks such as keyboarding, data entry, and mouse useContinuous close visual work is required for tasks such as data analysis, computer use, and readingFrequent communication in-person and via phone, talking and hearing for such interactionsOccasional movement within the office is necessary to access files or office machineryOccasional lifting, pushing, and pulling (up to 20 lbs)Occasional stooping and reachingOccasional standing and walkingMENTAL DEMANDS Continuously prioritizing multiple demands and meet deadlines while maintaining high level of complianceContinuously applying analytical skillsAbility to make sound decision and determine when to elevate issues to leadershipENVIRONMENTAL DEMANDS Work in a climate-controlled buildingOffice environment typically has a moderate noise levelWork area has standard office ventilation and air qualityEQUIPMENT USED TO PERFORM FUNCTIONS ComputerPhoneCommon Office EquipmentEOEWestamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy#J-18808-Ljbffr