Job Details

Community Health Worker

Department: Outreach

Reports To Title: Community Health and Outreach Manager

DLSE/FLSA Status: Nonexempt/Hourly position

Supervisory Responsibilities: YES

Schedule: Full Time; Monday- Friday

Location: Napa, CA

Pay Range: $25.58 hourly to $31.26 hourly

About OLE Health

OLE Health is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, OLE Health is a network of federally qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.

Benefits

Medical, Dental, Vision Coverage

Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium

18 days of PTO (Vacation & Sick)

10 Paid Holidays + 1 Float Holiday

2% Match on 4% contribution for 403(b) retirement plan

Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)

Life & Accidental Insurance Coverage

Employer contribution for Health Savings Account

Flexible Spending Account (FSA) and Limited FSA Options

Job Summary/Overview

The Community Health Worker will be providing education, health promotion, outreach, and access to resources to patients and non-patients to increase health access in the cities of Fairfield and Suisun. Will also serve as the liaison between various community stakeholders and OLE Health to build trust and awareness of the myriad of services we provide. The CHW will work in both the health center and community setting. This role will also be a part of OLE Health's Outreach team in supporting health education through OLE Health's mobile unit. Major functions of this role will include educating the public on the services offered at OLE Health to reduce health care gaps in Fairfield and Suisun; increase healthcare access; help increase vaccination rates and COVID-19 outcomes for disproportionately impacted communities; and help build trust and awareness about OLE Health.

OLE Health provides an inclusive workplace that promotes and values diversity and life experience.

OLE Health encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE.

Minimum Position Requirements: Education, Experience, Skills/Training

Education: High school diploma or its equivalent required. Associate or bachelor's degree in Community Health, Human Services, or related field (Preferred)

Experience/Lived Experience: Covered CA and Cal Fresh enrollment certification (preferred) Ability to communicate effectively with patients, community, staff, and management Must have a minimum of 1 year of experience working, conducting, and coordinating community outreach/health promotion and education Customer service experience Must have experience working with marginalized/hard-to-reach populations Knowledge of community health education and community events/health fairs Knowledge of the different community stakeholders (community partners, vulnerable and hard to reach communities, etc.

Special Skills/Training: Strong verbal and written communication skills; Able to communicate fluently in English/Spanish or Tagalog (Preferred) Ability to communicate effectively with various stakeholders including patients, community partners, the community, and staff and management Know and understand local health community needs, resources, and organizations to help support and improve health outcomes Critical, analytical, and evaluative thinking skills Valid CA Driver's License required

Essential Functions and Responsibilities

Serve as a liaison and bridge between community members and OLE Health.

Helps coordinate and execute calendar of community outreach and health education activities in Napa. Does public presentations on health education at least twice a month, and actively participates in community events three times per month. Ensures professional appearance of OLE Health outreach activities.

Through OLE Health's mobile unit, in the health center setting, and through outreach at various community locations and events, the CHW will educate hard to reach vulnerable communities on accessing CommuniCare+OLE's myriad of health-related service options, as well as connect them to community resources and services

Travels extensively to community locations and other outreach destinations with OLE Health's mobile health team at least two to three days per week – evening, and weekend as needed

Assists in helping educate hard-to-reach populations on COVID-19 prevention and help build trust on the vaccine.

Sharing of information and resources for health promotion.

Maintains excellent relationships with various stakeholders including patients/non- patients and hard to reach vulnerable populations, as well as community partners.

Maintain, keep track, and report on outreach program effectiveness after each outreach activity in the Salesforce database.

Develop and help maintain quarterly grant program reports.

Provides excellent customer service to internal and external entities and treats everyone with dignity and respect. Seeks to assist community members with requests; solicits internal and external services; responds to requests for service and assistance; manages difficult or emotional patient situations; responds promptly to patient needs.

Works collaboratively and effectively within a team.

Performs other duties as assigned.