Self Service Attendant is an entry-level operations role responsible for providing excellent customer service and maintaining overall site cleanliness. This position supports daily site operations through facility cleaning and basic maintenance, while assisting guests with equipment operation, questions, and other service needs, while working under the direct supervision of site leadership.
This is a non-exempt, hourly position.
Essential Functions
The following duties are considered essential functions of this position:
Operate assigned equipment safely and according to training
Maintain cleanliness of lot, equipment, and work areas
Comply with all company safety standards and the Injury & Illness Prevention Program (IIPP)
Immediately report hazards, incidents, or unsafe conditions
Customer Experience Responsibilities
Greet customers in a friendly and professional manner
Provide basic service information
Direct customer concerns or complaints to management
Qualifications
Ability to work in a fast-paced outdoor environment
Strong teamwork and communication skills
Reliable attendance and punctuality
Ability to follow safety and operational procedures
Physical & Work Environment Requirements
Stand and walk for extended periods (up to 8 hours per shift)
Frequently bend, stoop, kneel, and reach
Frequently use hands and arms
Occasionally lift and move items up to 50 pounds
Work outdoors in varying weather conditions
Exposure to water, cleaning agents, and operational equipment
Reasonable accommodations may be made in accordance with applicable law.
This job description is not intended to create a contract of employment and may be modified at any time.
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