Job Details

Award Winning North Block Hotel is Hiring a Bellperson!

  2020-02-13     North Block Hotel     Yountville,CA  

Come Join Our Team at North Block Hotel!North Block Hotel, honored as 2018 s #1 Hotel in Northern California by the Cond Nast Traveler s Readers' Choice Awards, is located in Yountville, the epicenter of Napa Valley s wine and culinary scene. A member of Mosaic Hotel Group, North Block is a chic, boutique hotel, and is also home to Redd Wood Restaurant, helmed by celebrated chef Richard Reddington. Extraordinary service, an enviable location, and a discerning clientele all combine here to create the perfect environment for hospitality professionals.If joining a team of talented and passionate hospitality and culinary professionals is attractive to you this just might be the place for you!We are currently interviewing for a Full Time Bellperson!The Bellperson will be responsible for providing the best level of customer service to our guests. Duties will include the following:Welcome and escort guests to and from their rooms and assist with luggage.Inform guests of all room features, emergency exits and promote hotel outlets.Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.Deliver packages, faxes and amenities to guests.Maintain cleanliness in lobby area, in the check-in/check-out area, and in the storage rooms.Assist guests with parking when needed (valid driver s license a must).Create an organized, cooperative, and well run work environment by completing shift checklist and following through on responsibilities.Assist with banquet equipment set up Other duties as requested by Management.Ideal candidates must possess the following traits:Knowledge of Hotel operations, its services, and facilities.Team playerFriendly, positive and professionally oriented attitudeMust work well under pressureMust have open availability to work AM, PM, holidays and weekend shifts.Strong command of the English language speakSpanish speaking is a plus, but not necessaryPhysical Demands include:Must be able to stand and exert well paced mobility for up to 8 hours a day. Must be able to bend, stoop, squat, climb and stretchMust be able to lift up to 50 lbs. on a regular and continuing basis.Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.Some tasks are performed outdoors. Temperatures will vary and associate must be able to tolerate varying high and low temperatures.Minimum Requirements:High school or equivalent education requiredPrevious customer service experience A WORD ABOUT MOSAIC HOTELS:North Block Hotel is part of the Mosaic Hotel Group s luxury collection of boutique properties. Mosaic operates a portfolio of individually-branded, high-end hotels in exceptional destinations throughout the West Coast and Mexico. Mosaic Hotels have carved a niche by creating environments that are an authentic part of their locales and by offering an extraordinary level of guest services. If you want to know more, we invite you to visit:

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